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Bella Moon - Owner Resume Example

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Joseph Clark
  • XXXX XXXX XXXX XXXXX XXXXXX , Tucson, AZ 85730
  • H: XXXXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXXXX
Summary
I have 6 years of successful experience in customer service with an extensive track record in demanding sales and account management environments. Acknowledged problem solving skills committed to addressing customer concerns with speed, accuracy and professionalism. I have the ability to take on multiple priorities and meet deadlines without compromising quality. A positive team member with excellent communication, interpersonal and organizational skills.
Skills

High Customer Service Standards

Service Solutions Expert

Conflict Resolution Proficiency

Complex  Problem Solving Ability

Troubleshooting Skill

Knowledge of all Microsoft Software Applications

Adept in Automated Attendant Systems

Competitive Sales

Business Marketing

Adept Written/Verbal Communicator

Dispatcher skills

Data Entry & Retrieval

Extensive knowledge of Sales force and D.O.S systems   

Experience
Owner/ Operator , 07/2013 to Present
Bella Moon, LLC Tucson, AZ
  • Estimate consumer demand and determine the types and amounts of goods to be sold.
  • Formulate pricing policies for merchandise, according to profitability requirements.
  • Keep records of purchases, sales, and requisitions.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Examine products purchased for resale or received for storage to assess the condition of each product or item.
  • Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.
Expert Credit Advisor, 06/2012 to 07/2013
Dun and Bradstreet Credibility Corp Professional Tucson, AZ
  • Analyzed financial information obtained from clients to determine strategies for meeting clients' financial

    objectives.

  • Assisted business customers to obtain/maintain a strong
  • DUNS file Assisted customer with step by step walk through of the DUNS process
  •  Set customers up with credit and marketing solutions for their company
  • Need based and competitive selling provided excellent customer service while maintaining 100% quality control standards and meeting monthly bonus scores.
Customer/ Escalations Representative, 11/2007 to 03/2009
Cross Town Traders Tucson, AZ
  • Competitive sales agent
  • processing customer orders via inbound call request and web based requests
  • Addressed customer service inquiries in a timely and accurate fashion.
  • Assisted customers with account questions and order tracking
  • Assisted escalated customers with any and all complaints and needs to defuse the situation within company policies and procedures.
Roadside Associate, 11/2006 to 11/2007
Cross Country Automotive Services Tucson, AZ
  • provided excellent customer service to customer's in need of roadside assistance.
  • Dispatched proper tow service or emergency services to customer in need
  • Assisted customer's with any all account and policy questions.
  • Used all aspects of the web to set up any and all additional services the customer may need.
  • Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment
  • Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
Executive Researcher, 08/2004 to 09/2006
Opinion Research Corporation Tucson, AZ
  • Conducted critical market research with top fortune 500 companies 
  • Maintain client information
  • Appointment Scheduler
  • Used D.O.S system for data entry/retrieval.
  • Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.
  • Attend staff conferences to provide management with information and proposals concerning the promotion, distribution, design, and pricing of company products or services.
  • Conduct research on consumer opinions and marketing strategies, collaborating with marketing professionals, statisticians, pollsters, and other professionals.
Education
Associate of Science: Medical laboratory Technician , Brookline Community College Medical laboratory t - Tucson, AZ
Completed coursework towards Associate of Science, 2010
GED: General Education, Jun 2000 Laredo Educational Services - Laredo, TX
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Resume Details

This is a real resume for a Owner in Tucson, Arizona with experience working for such companies as Bella Moon, Llc, Dun And Bradstreet Credibility Corp Professional. This is one of the hundreds of Owner resumes available on our site for free. Use these resumes as templates to get help creating the best Owner resume.

Previous Companies:

  • Bella Moon
  • LLC
  • Dun and Bradstreet Credibility Corp Professional

Previous Job Positions:

  • Owner
  • Operator
  • Expert Credit Advisor
  • Customer
  • Escalations Representative

Schools:

  • Brookline Community College Medical laboratory t
  • Laredo Educational Services

Level of Education:

  • Associate of Science
  • GED

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