Shift Managerlittle rock, Arkansas
I am currently working in the construction field and have over 20 years in the automotive, 15 years in retail and 4 years in the Army. Also excelling quickly in any position I've had whether it was retail or repair. Focusing on time management, organization skills, prioritizing tasks and customer satisfaction. My willingness to learn and be open minded to new ideas has made me a valuable asset.
Owner/Operator of a mobile pressure washing, sandblasting and concrete coatings business. Specializing in adding value to customers property by cleaning concrete and installing stains, epoxy floors and paver sealing.
Manage multiple (15 to 20) new residential construction sites in the southwest Las Vegas area. Track each house/lot from the beginning stage until finished for cultured marble installs. Create drawings and measures for each house which includes counter tops, bathtub decks/surrounds and shower pan/surrounds. Manage and create schedules for each house, correlate schedule with builder superintendent and Sterling Nevada's office. Perform final QC inspection after install and coordinate any pick-up or repair work.
Co-Owner/Manager of a handyman service business providing light household and commercial building repairs. Responded to customers concerns in a timely manner. Provided quotes and performed repairs approved by the customers.
Over see the service and parts department for smooth work flow, quality check repairs, price match services and merchandise the store. Schedule appointments for customers and ensure a timely return of customers vehicles. Perform follow up calls with customer to ensure complete customer satisfaction. Perform reports for profits and loss, productivity and safety. Conduct employee meetings for safety, work flow and training.
Interact with customers to address and resolve vehicle concerns, recommend products and services, resolve inquiries and process orders, while maintaining a high standard of service and professionalism. Secure customer agreement prior to any repair through cost estimation and time projection. Manage orders, parts and service center work flow throughout the repair process. Maintain daily reports, ensure customer satisfaction through surveys and customer follow up calls.
Worked closely with technicians and service advisor to ensure smooth work flow of customers vehicles. Monitored daily operations such as vehicle check in, repair order status, vehicle status reports to customers and quality control of work being performed. Schedule appointments for customers and ensure a timely return of customers vehicles. Perform follow up calls with customer to ensure complete customer satisfaction. Conduct employee meetings for safety, work flow and training.
This is a real resume for a Owner in Las Vegas, Nevada with experience working for such companies as Battle Born Ecoblasting Llc, Sterling Nevada Marble, Emc Services Llc. This is one of the hundreds of Owner resumes available on our site for free. Use these resumes as templates to get help creating the best Owner resume.
Shift Managerlittle rock, Arkansas
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