bangkok restaurant - owner Resume Example

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Amelia Cooper
X XXXX XXXXX XXXXX , columbia , SC 29212 | (H) XXXXXXXXXX | XXXXXXXXXXXXXXXXX
Professional Summary

Dedicated Restaurant manager with 9 years of experience combining management and customer service expertise in restaurant ,hotel ,convenient  and retail store.

Skills
  • Customer and Personal Service
  • Speaking: English, French, Spanish, and Arabic  
  • Service Orientation
  • Active Listening
  • Computers and Electronics
  • Coordination
  • Administration and Management
  • Mathematics
  • Monitoring
  • Judgment and Decision Making
  • Reading Comprehension
  • Persuasion
  • Sales and Marketing
  • Management of Personnel Resources
  • Personnel and Human Resources
  • Communications and Media
  • Foreign Language
Experience
owner/manager 03/2013 to 01/2015
bangkok restaurant columbia, sc
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Greet guests, escort them to their seats, and present them with menus .
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
  • Order and purchase equipment and supplies.
  • Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.
  • Take dining reservations.
Manager 12/2009 to 06/2010
el chepo columbia , sc
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Oversee activities directly related to making products or providing services.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
Education
technician in hotel managemnent: hotel management and tourism Jun 2002 institute of technology in hotel management and tourism of mohamadia - mohamadia
High School Diploma: experimental science May 1999 khaled ibn alwalid - casa blanca

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About this resume

owner FROM columbia , South Carolina RESUME

This is a resume for a owner in columbia, South Carolina with experience working for such companies as bangkok restaurant and el chepo. The grade for this resume is 0 and is one of hundreds of owner resumes available on our site for free. Use these resumes as templates to get help creating the best owner resume.

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School Attended
institute of technology in hotel management and tourism of mohamadia