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Chicago Tribune - Outbound Sales Representative Resume Example

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Grace Gray
XXX XXXXXXX XXXX, Westchester, IL 60154
Previous Work Experience
Outbound Sales Representative 11/2015 to Present
Chicago Tribune - Chicago, IL
  • Performing 50-75 outbound calls to clients daily, to check on hiring needs.
  • Answer telephones and give information to callers.
  • Provide excellent customer service to our clients if they have needs or concerns.
  • Effectively market tools and services to new potential clients.
Customer Service Representatives 01/2015 to 11/2015 - Chicago, IL
  • Respond to phone inquiries from current & potential customers, when a need is identified, offering appropriate product to aid in a home sale. I solve sales issues and process refunds, while helping to aide in FSBO product questions. 
  • Create, maintain, and enter information into databases
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, or adjusting bills.
  • Top Seller in April, July, August, and September.
Inbound Sales Rep 04/2014 to 01/2015
Tribune Publishing - Chicago, IL
  • Sales rep for The Chicago Tribune, South Florida Sun Sentinel, Carroll County Times, The Morning Call, The Capital Gazette. Tasks include; placing ads for customers, as well as answering questions in regards to pricing and deadlines, resolicit ads that have been placed, and assist customers with online ad placement.
  • Ecomm rep for all  papers. Duties include helping customers/businesses create accounts and place their ads through the web pages of the desired paper.
  • Member of the TRG TEN team, which deals with keeping the interests, likes, and dislikes of other sales reps, and creating activities for the team to be involved in.
  • Manage the responsibility of directly helping contract real estate agents in the Sun Sentinel.
  • 9 perfect scores in consecutive order for call quality while working for the Chicago Tribune Inbound Sales team.
  • Achieved a quality score of 96% in quarter 2, which ranked me as the 4th highest QA rep.
Southwest Minnesota State University May 2010 Marshall, MN
Bachelor of Arts: Speech Communications; emphasis on Radio/TV performance
  • Active Listening
  • Customer Service
  • Judgment and Decision Making
  • Active Learning
  • Negotiation
  • Communications
  • Learning Strategies
  • Persuasion
  • Sales and Marketing
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Resume Details

This is a real resume for a Outbound Sales Representative in Westchester, Illinois with experience working for such companies as Chicago Tribune, Forsalebyownercom, Tribune Publishing. This is one of the hundreds of Outbound Sales Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Outbound Sales Representative resume.

Previous Companies:

  • Chicago Tribune
  • Forsalebyownercom
  • Tribune Publishing

Previous Job Positions:

  • Outbound Sales Representative
  • Customer Service Representatives
  • Inbound Sales Rep


  • Southwest Minnesota State University

Level of Education:

  • Bachelor of Arts

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