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Unique Builders & Development - Outbound Marketing Manager Resume Example

Aubrey James
XXXX XXXXXXX XX, Houston, TX 77021
XXXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Summary
Dear Hiring Manager,  Please, consider my resume and accomplishments for the opportunity of becoming a member of your company. I am seeking a position to combine my management skills, customer service experience into a rewarding career. As a leader, I have a high level of commitment towards excellence.  I'm experienced in maintaining CRM, AutoDial, Mass mailer, (ServiceCEO, Wintac, Zoho, BuilderTrend, Constant Contact, MailChimp, Five9, DolphinPro,) for Sales & Marketing department. This was done from the initial development point, role out, and maintenance. 
I'm an enthusiastic, committed, creative and dedicated professional. I'm always looking forward to the next challenge in an energetic, driven and goal oriented manner. Throughout my career, I continue to work on business projects that span from administration to management and sales. I have exceptional communication and great integrity dealing with client's wants and needs. I have 26+ years of experience in Marketing, & Customer Service. I'm a fast learner with problem solving skills. I have very good verbal & computer skills. I can also multitask in an efficient manner. I'm very knowledgeable of Houston and the surrounding areas with experience in Territory Management. I plan, organize and schedule my daily work very thoroughly. I am excited and very interested about this employment position with your company. Based on the job description, my skills, knowledge and abilities, I will succeed!
Areas of particular strength include: Office Administrator Management and training for new and current employees & consistently a top performer. I would appreciate the opportunity to meet with you to further discuss your needs.
Experience
Outbound Marketing Manager Feb 2014Present Unique Builders & Development
  • Duties included scheduling, dispatching, sales, monitoring 4 emails  
  • This was primarily in the field home remodeling plus development and auditing software for both Sales and Marketing Departments.
  • Sales training along with campaign management were typical as well as video conference training.
  • Managed & Trained 7 telemarketers.
Office Manager Dispatcher, Customer Service Rep Jan 2012Jan 2014 Ultimate Comfort AC & Heating
  • Warm Calling and scheduling Home Owners for HVAC services Maintain current book of business by maintaining contact and relationship.
  • Maintain ServiceCEO Dispatch board, Products, Proposals & Fleet Management I also filled & Maintained all Company Reports, Vehicles Maintenance, Mileage, Gas log.
  • Handle 5 lines of incoming calls, Made Outbound calls dealing with product issues and to get resolution to any and all issues pertaining to products.
Office Manager/Dispatcher/Sales Manager Jan 2008Jan 2012 April Air Pasadena
  • Manager for both Outside Sales and Office employees.
  • Cold calling customers to promote companies products and services.
  • Met with Technicians along with purchasing managers to discuss corporate initiatives and how we can provide customers with the latest HVAC equipment.
  • Typical day to day duties include: Coordinating and manage daily schedules, prepared scripts and rebuttals.
  • In charge of all payroll, commissions, incentives, special projects.
  • Also supervised and maintained quality control for thousands of clients, along with all employees.
  • Handled escalation issues with customers Maintained client relations CRM Build PowerPoint presentations to promote company products and services Training telemarketers Schedule daily appointments with customers.
  • Maintain and grow existing customers as well as new customers Write Proposals for Technicians.
Location Manager Nov 2005Jan 2008 Avis Car Rental
  • Operated an Independently owned location:.
  • Duties included strategic planning for implementation, administration and real time development.
  • Managed Marketing, Rentals, Returns, Create and maintain all scheduled corporate documents,.
  • solely handled all employee management & training.
Nov 1984Aug 2005 B&D Inc
  • Promoted May 2006 under new Vice President of Sales I continued to act as Customer Development Team Manager, CRM Administrator and took upon the Sales Manager and National Sales Representative as well.
  • The new position expanded my role in the day to day functions in the sales department.
  • I now became responsible for (10) retention and Inside representatives that was valued at $12.5 million dollars in revenue to the company each year.
  • Main duties involved prospecting for new business, building sales pipeline and achieving goal of 8 million dollars in new business, taking over escalation calls, approving Sales orders, training, disciplinary actions, new hire, quota attainment, etc.
  • Main Responsibilities: Execute lead generation activities, including: cold calls, trade shows, web forum, etc.
  • System Administrator for our internal CRM database, Salesforce.com Work to develop leads into real sales opportunities through phone calls, presentations, demonstrations, etc.
  • Manages account development through all.
Education
Business & Office Management Nashville Christian Academy
Business Management UCLA
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Resume Details

This is a real resume for a Outbound Marketing Manager in Houston, Texas with experience working for such companies as Unique Builders & Development, Ultimate Comfort Ac & Heating, April Air. This is one of the hundreds of Outbound Marketing Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Outbound Marketing Manager resume.

Previous Companies:

  • Unique Builders & Development
  • Ultimate Comfort AC & Heating
  • April Air

Previous Job Positions:

  • Outbound Marketing Manager
  • Office Manager
  • Dispatcher
  • Customer Service Rep
  • Sales Manager

Schools:

  • Nashville Christian Academy
  • UCLA

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