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Ups Hr Service Center - Osha Auditor Specialist Resume Example

Jaxon Turner
XXXXX XXXXXX XXXX X , Overland Park , KS 66212
Home: XXXXXXXXXXXX - XXXXXXXXXXXXXXXXXXX
Professional Summary


Responsible, reliable, and detailed expert proficient in Auditing, Compliance, and Customer Support. Passionate and motivated, with a drive for excellence. Four years as Lead Corporate Auditor, and over 20 years in Customer and Technical support positions in various fields.
               

Skills
  • Judgment and Decision Making
  • Complex Problem Solving
  • Critical Thinking
  • Quality Control Analysis
  • Customer and Technical Support
  • Planning and Forecasting
Experience
06/2011 to 06/2015
OSHA Auditor Specialist UPS - HR Service Center - Overland Park, KS
  • Audited and maintained the UPS OSHA records for the entireU.S. to ensure the Worker's Compensation (WC) claims complied with both Federal and UPS Corporate Standards.
  • Graded the WC claims, and provided daily feedback to Claim Reps on claim work audits. This to help develop their claim handling skills. Made all necessary updates to each claim audited to make them OSHA compliant.
  • Assigned Auditors claims, and adjusted the daily schedules in IEX system based on the incoming claim handling, production goals, and departmental workshops.
  • Created and taught multiple OSHA Recordkeeping Workshops togive the Claim Reps new procedures and guidelines. This education material wasdeveloped after extensive research into OSHA Recordkeeping changes. 
  • Organized and launched the current and updated the UPS WC claims auditing system whichrolled out Jan. 2015.
  • Brought an increase in the UPS Corporate internal audit score from 78% (when I first started as the Auditor Specialist)up to 89% as of the last Corporate audit.
  • Temp to hire WC Claim Rep. March to June 2011. Promoted to Auditor Specialist November 2011.
  • HR Service Center Employee of the Month (April 2014)
  • Supervised three Auditors in the Injury/Auto Dept.
03/2007 to 01/2011
Customer and Technical Support Lead Sunlight Saunas - Overland Park, KS
  • Conferred with luxury sauna customers by telephone to provide order shipment, sauna operation, and technical support.
  • Handled all sauna shipping damage claims from the initial report to final resolution. Provided damage reports to Management.
  • Handled customer disputes and complaints, and resolved these swiftly using a wide variety of offerings and resolution ideas.
  • Worked with the Logistics Dept. to provide customers with tracking and replacement panel delivery expectations.
  • Supported the Sales Team and Management to answer technical and assembly questions for the more demanding and exclusive customers.
  • Arranged and confirmed assembler and handyman service calls to give the customers this second level of support.
  • Pulled specialized sauna parts orders and shipped these daily.
  • Assisted with development and testing of the exclusive sauna line. Name is on U.S. Patent for Dynamic Sauna (Patent # US20090235447 A1)
  • Coordinated with Sauna Dealers for Sunlighten and offered the dealer's customers additional technical support.
01/2006 to 02/2007
Customer Service/Order Fulfillment Pasha Distribution - Lenexa , KS
  • Contacted Retailers and accepted weekly orders based on Retailer demands for wireless accessory product.

  • Pulled accessories from inventory. Boxed accessory orders to be shipped off the same day from the Warehouse. Delivered and stocked local KC Retailers with product. Provided accessory order reports daily to the Sales Manager. Updated inventory counts based
    on the weekly orders.
Education
05/1989
Bachelor of Arts: Communication and Meteorology
University of Oklahoma - Norman, OK
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Resume Details

This is a real resume for a OSHA Auditor Specialist in Overland Park, Kansas with experience working for such companies as Ups Hr Service Center, Sunlight Saunas, Pasha Distribution. This is one of the hundreds of OSHA Auditor Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best OSHA Auditor Specialist resume.

Previous Companies:

  • UPS HR Service Center
  • Sunlight Saunas
  • Pasha Distribution

Previous Job Positions:

  • OSHA Auditor Specialist
  • Customer and Technical Support Lead
  • Customer Service
  • Order Fulfillment

Schools:

  • University of Oklahoma

Level of Education:

  • Bachelor of Arts

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