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Gulf Coast Regional Medical Center - OR Surgical Business Analyst Resume Example

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Sofia Cox
XXXX XXXXXX XXX, Panama City, FL 32405
Professional Summary
  • Clerical Time Management Judgment and Decision Making Computers and Electronics Reading Comprehension Writing
O.R. Surgical Business Analyst Mar 2003Present Gulf Coast Regional Medical Center Panama City, FL
  • Obtain and examine all relevant charge information to assess validity and appropriateness of supply and implanted items in an effort to expedite the billing process and reimbursement. 
  • Keep records of surgical procedures performed or cancelled by surgeons for statistical purposes. 
  • Review unbilled claims to determine whether an  insurance code is missing or claim is in need of additional codes required by the insurance company. 
  • Check to ensure that appropriate procedure mnemonic (s) were entered for surgical procedure at time of scheduling. 
  • Check to ensure that appropriate CPT codes  were assigned to surgical procedure at time of scheduled procedure.
  • Conduct chart and charge audits of patient accounts when requested by insurance company or Revenue Integrity auditor in an attempt to ensure billing accuracy of charged item (s)
  • Submit monthly statistical reports (spreadsheets) to Accounting Department using the computer. 
Surgical Scheduler Jan 2002Mar 2003 Gulf Coast Regional Medical Center Panama City, FL
  • Confer with physician offices by telephone or fax to schedule surgical procedures requested by the surgeon, cancel accounts, and notify patients of scheduled procedure. 
  • Check to ensure that appropriate surgical procedures scheduled concur with written physician orders. 
  • Assign CPT code and diagnosis code at time of scheduling to the surgical procedure.
  • Completed and distributed the weekly on-call schedule for the operating room staff.
  • Enter surgical supply item charges using the computer
Registration Supervisor Dec 1994Dec 2001 Gulf Coast Regional Medical Center Panama City, FL
  • Supervisor of patient registration staff in Admissions, ER, Outpatient Surgery, and Outpatient lab/xray Departments. 
  • Provide and instruct employees in job duties such as coding and insurance billing.
  • Resolve customers' service or billing complaints by performing activities such as requesting charge audits, submitting requests to refund money, submitting requests to credit accounts or adjusting bills.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Collect deposits or payments, refer patients to Financial Advisor for payment arrangement.
  • Resolve customer service complaints or answer customers' questions regarding policies and procedures
  • Supervised the registration staff in the customer service areas to ensure adherence of proper registration procedures, coding of diagnostic outpatient procedures, surgical procedures and Cath Lab procedures. 
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
  • Recruit, interview, and select employees.
  • Interpret and communicate work procedures and company policies to staff.
  • Prepare and issue work schedules, deadlines, and duty assignments for patient registration staff. 
Emergency Room Registrar Oct 1991Jun 1994 Gulf Coast Regional Medical Center Panama City, FL
  • Register patients presenting to the ER for emergent services.
  • Make reservations for outpatient diagnostic testing ordered by ER physicians using telephones, faxes, and computers.
  • Prepare customer invoices and accept payment.
  • Answer inquiries regarding information such as room accommodations, and ER policies.
  • Assemble and copy required documentation, such as insurance cards and photo ID
Medical Office Management & Coding : Medical office May 1991 Tom P. Haney Technical Center Panama City, FL
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This is a real resume for a OR Surgical Business Analyst in Panama City, Florida with experience working for such companies as Gulf Coast Regional Medical Center. This is one of the hundreds of OR Surgical Business Analyst resumes available on our site for free. Use these resumes as templates to get help creating the best OR Surgical Business Analyst resume.

Previous Companies:

  • Gulf Coast Regional Medical Center

Previous Job Positions:

  • OR Surgical Business Analyst
  • Surgical Scheduler
  • Registration Supervisor
  • Emergency Room Registrar


  • Tom P. Haney Technical Center

Level of Education:

  • Medical Office Management & Coding

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