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Penn Optical Vision Care - Optician Resume Example

Elijah Anderson
Baltimore, MD 21213
Professional Summary

Service-oriented Optician with 2 year background in optical services. Core competencies include customer service, optical care and sales as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Responsible Assistant proficient in clerical matters, Microsoft office and organization. Passionate and motivated, with a drive for excellence. 2 years in both public customer services and personal assisting positions.

Reliable Office Clerk with A.A.S in Computer Information Systems and background in customer services and moderate desktop support. Both People friendly and an independent worker with 2 years of experience in office operations and billing services.

  • Clerical
  • Active Listening
  • Customer and Personal Service
  • Time Management
  • Computers and Electronics
  • Troubleshooting
  • Reading Comprehension
Optician/Office Associate Jan 2012Jan 2014 Penn Optical Vision Care Baltimore, MD
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Review insurance policy terms to determine whether a particular loss is covered by insurance.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Measure clients' bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, using measuring devices.
  • Heat, shape, or bend plastic or metal frames to adjust eyeglasses to fit clients, using pliers and hands.
  • Evaluate prescriptions in conjunction with clients' vocational and avocational visual requirements.
  • Assist clients in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions.
  • Maintain records of customer prescriptions, work orders, and payments.
  • Instruct clients in how to wear and care for eyeglasses.
  • Sell goods such as contact lenses, spectacles, sunglasses, and other goods related to eyes in general.
  • Supervise the training of student opticians.
  • Perform administrative duties such as tracking inventory and sales, submitting patient insurance information, and performing simple bookkeeping.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Confer with staff, users, and management to establish requirements for new systems or modifications.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Personal Assistant Oct 2010Dec 2012 TD Productions/Teresa Davis Baltimore, MD
  • Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
  • Pick up and deliver items or run errands for client,
  • Perform office duties on a temporary basis when needed.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Follow appropriate procedures to get copyrights for completed work.
  • Helped to plan collaboration with other writers on specific projects.
Office Clerk Jun 2009Aug 2010 Morgan State University Baltimore, MD
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Answer telephones, direct calls, and take messages.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Compute, record, and proofread data and other information, such as records or reports.
  • Review files, records, and other documents to obtain information to respond to requests.
  • Review transcripts to ensure that students meet graduation or college entrance requirements and write letters of recommendation.
Bachelor of Science: Information Technology Manchester, MD Southern New Hampshire University Dec 2015 Expected Graduation in Dec. 2017
Associate of Applied Science: Computer Information Systems Baltimore, MD Baltimore City Community College Dec 2013
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Resume Details

This is a real resume for a Optician in Baltimore, Maryland with experience working for such companies as Penn Optical Vision Care, Td Productions, Teresa Davis. This is one of the hundreds of Optician resumes available on our site for free. Use these resumes as templates to get help creating the best Optician resume.

Previous Companies:

  • Penn Optical Vision Care
  • TD Productions
  • Teresa Davis

Previous Job Positions:

  • Optician
  • Office Associate
  • Personal Assistant
  • Office Clerk


  • Southern New Hampshire University
  • Baltimore City Community College

Level of Education:

  • Bachelor of Science
  • Associate of Applied Science

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