Land O Lakes - Operator Resume Example

Professional Summary:

Dedicated worker with 10 years of experience combining management and customer service expertise in the service industry. Looking for a position with a company where growth will occur.

Skills:

Administration and Management
Reading Comprehension

Customer and Personal Service
Critical Thinking

Complex Problem Solving
Time Management

Computers and Electronics
Writing

Communications and Media
Telecommunications

Experience:

Operator Jun 2013 －Feb 2014 Land O' Lakes Fort Lauderdale, FL Made brass valves by hand, used spiral screw drivers, nut drivers, mills, drills, roll over machines and stamp presses. Assembled, tested, inspected and boxed parts.

Auditor Oct 2012 －Jun 2013 Qbe Insurance Group Limited Work Remotely, CO

Examine inventory to verify journal and ledger entries.

Bar Tender, Waitress, Trainer, Expeditor Jul 2009 －Aug 2010 [Company Name] [City], [State]

Collect payments from customers.
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
Clean tables or counters after patrons have finished dining.
Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
Stock service areas with supplies such as coffee, food, tableware, and linens.
Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
Trained new empolyees

Floor Manager Jul 2008 －Jul 2009 Bi-Mart Corporation East Portland, OR

Count money and audit money drawers.
Manage staff, preparing work schedules and assigning specific duties.
Establish and implement departmental policies, goals, objectives, and procedures.
Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
Plan and direct activities such as sales promotions, coordinating with other department heads as required.
Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
Oversee activities directly related to providing services.

Housekeeper Aug 2009 －Oct 2012 Healthcare Services Group Charlotte, NC

Cleaned multiple houses for multiple clients.

Waitress, Trainer, Expoditer Apr 2005 －Jul 2009 Marriott International Ponte Vedra Beach, FL

Front Desk Receptionist Jul 2006 －Oct 2006 Marriott International Wailea, HI

Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Receive payment and record receipts for services. Called patients about overdue accounts and set up payment arrangements.
Transmit information or documents to patients and doctors, using computer, mail, or facsimile machine.
Hear and resolve complaints from customers or the public.
File and maintain records.

Waitress Sep 2005 －Apr 2006 Kisco Senior Living, Llc Carlsbad, CA

Assitant Editor, Sports writer, photographer Aug 2003 －Jun 2005 [Company Name] [City], [State]

Prepare, rewrite and edit copy to improve readability, and supervise other writers work.
Verify facts, dates, and statistics, using standard reference sources.
Read copy or proof to detect and correct errors in spelling, punctuation, and syntax.
Develop story or content ideas, considering reader or audience appeal.
Plan the contents of publications according to the publication's style, editorial policy, and publishing requirements.
Allocate print space for story text, photos, and illustrations according to space parameters and copy significance, using knowledge of layout principles.
Oversee publication production, including artwork, layout, computer typesetting, and printing, ensuring adherence to deadlines and budget requirements.
Set up staff meetings to assign topics, events and stories to individual writers or reporters for coverage.

Education: