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Wells Fargo Dealer Services - Operations Processor Ii Resume Example

Skylar Simmons
XXXXXX XXXXXXXX XX, GREENVILLE, NC 27834 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Summary
I am a very productive individual and driven to accomplish data entry tasks on time or ahead of schedule. I have plenty experience with entering data and word processing. Expertise in identifying errors while proofreading data already entered into the system. I also hold years of handling customer service, answering calls, solving customer complaints and handling large cash transactions daily. I possess accurate, detailed, professional and mature behavior. Independent worker and works well under pressure as well as a dedicated team player.
Skills
Experience
Operations Processor II Dec 2014 - Present
Wells Fargo Dealer Services Winterville, Nc
  • Use computers for various applications, such as database management or word processing, ITOP, LTS, Microsoft Excel, and Microsoft spreadsheet.
  • Ability to coordinate multiple tasks and distribute complex work within a specified department.
  • Possess prioritizing and quality review skills. 
  • Operate well in a team environment.
  • Acquire the ability to achieve standard production and quality goals and the ability to prioritize and manage multiple projects at the same time. 
  • Strong verbal and written communication skills.  
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as correspondence, or other material.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures, such as Second Level Review.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
Operations Processor (Temp) Jul 2014 - Present
Wells Fargo Dealer Services Winterville, Nc
  • Use computers for various applications, such as database management or word processing, ITOP, LTS, Microsoft Excel, and Microsoft spreadsheet.
  • Ability to coordinate multiple tasks and distribute complex work within a specified department.
  • Possesses prioritizing and quality review skills. 
  • Operate well in a team environment.
  • Acquire the ability to achieve standard production and quality goals and the ability to prioritize and manage multiple projects at the same time. 
  • Strong verbal and written communication skills. 
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as correspondence, or other material.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures, such as Second Level Review.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
Habilitation Technician Feb 2014 - Jul 2014
Paradigm Greenville, Nc
  • Habilitation Technician is expected to maintain a professional relationship with the Consumer at all times.
  • Staff member is also expected to maintain constant communication with the Home Manager and moderate.Communication with the Office Staff on a need-to-know basis
  • Staff member is to know the Consumer's.Individual Service Plan (ISP) at all times and as a Habilitation Tech.
  • Use computers for various applications, such as database management or word processing.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
Waitress May 2012 - Aug 2013
Rucker Johns
  • Making sure the paying customer has a satisfactory dining experience.
  • Being knowledgeable of the menu, ingredients, and how each item is prepared.
  • Being polite, courteous, and prompt.
  • Knowing how to answer or fix a complaint.
  • Working well with others.
  • Making sure the dining room is presentable.
  • Performing side work tasks, and some cleaning.
  • Handling cash, checks, and credit.
Waitress Sep 2010 - May 2012
Ruby Tuesday
  • Clean and sanitize tables before and after meals Provide great customer service Make sure customers are taken care of Collect payment on sight (without cash drawer) Making sure the paying customer has a satisfactory dining experience.
  • Being knowledgeable of the menu, ingredients, and how each item is prepared.
  • Being polite, courteous, and prompt.
  • Knowing how to answer or fix a complaint.
  • Working well with others.
Sales Associate Oct 2011 - Jan 2012
Bath & Body Works
  • Greet customers as they enter the store 
  • Answer phone calls 
  • Tactfully and pleasantly deal with customers 
  • Maintain awareness of all promotions and advertisements
  • Accurately and efficiently ring on registers and maintain all cash at registers 
  • Maintain orderly appearance of register area and supplies stocked 
  • Perform other tasks as assigned from time to time by store management 
  • Issuing receipts, refunds, credits or change due to customers.
Cashier Jun 2009 - Aug 2010
Wendy's
  • Clean and sanitize tables before and after meals 
  • Greeting customers 
  • Operating the cash register 
  • Provide great customer service 
  • Custodial Services.
Cashier Aug 2007 - May 2009
Kentucky Fried Chicken
  • Clean and sanitize tables before and after meals.
  • Operating cash drawer.
  • Provide great customer service.
  • Custodial services.
Education
Bachelor of Arts: Speech-Language Pathology Dec 2013 ELIZABETH CITY STATE UNIVERSITY Elizabeth City, NC
Speech-Language Pathology GPA: 3.0
High School Diploma: Jan 2009 Hobbton High School Newton Grove, NC
GPA: 2.9
Affiliations
  • 2012-13 ECSU Vice President of National Student Speech Language Hearing Association 
  • Elizabeth City State University Varsity Cheerleader 
  • Honor Roll/Deans list 2010-2013 
  • Member of Delta Sigma Theta Sorority, Inc. 
  • Volunteer mentor at Girls Inc. in Elizabeth City, NC
  • Community service at Nash Correctional Center 
  • Co-chair of public relations committee and Hospitality committee for Delta Chi chapter of Delta Sigma Theta Sorority 
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Resume Details

This is a real resume for a Operations Processor II in GREENVILLE, North Carolina with experience working for such companies as Wells Fargo Dealer Services, Paradigm, Rucker Johns. This is one of the hundreds of Operations Processor II resumes available on our site for free. Use these resumes as templates to get help creating the best Operations Processor II resume.

Previous Companies:

  • Wells Fargo Dealer Services
  • Paradigm
  • Rucker Johns

Previous Job Positions:

  • Operations Processor II
  • Operations Processor
  • Habilitation Technician
  • Waitress
  • Sales Associate

Schools:

  • ELIZABETH CITY STATE UNIVERSITY
  • Hobbton High School

Level of Education:

  • Bachelor of Arts
  • High School Diploma

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