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Signature Bank - Operations Officer Resume Example

Ellie Russell
XXX XXXXX XXX , Jordan , MN 55352 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXX
Professional Summary
Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards.
Skills
  • Conflict Resolution
  • Troubleshooting
  • Excellent Communication Skills
  • Critical Thinking
Experience
Operations Officer/Manager of Operations 09/2013 to Present
Signature Bank Minnetonka, MN
  • Plan and direct activities of staff in order to ensure accurate  and exceptional customer service
  • Support key marketing campaigns and assist with implementation and roll out of products and services
  • Establish policies for and direct all operations of the bank including payment processing, loan billing, ACH and all account maintenance
  • Recruit staff members, oversee training and promote good department morale and effective teamwork
  • Supervise and manage operations staff while constantly evaluating work flow, efficiency, performance and coordination with other departments
  • Recommend annual expenditures for staffing, hardware and software
Credit Administrator/Internal Auditor 09/2011 to 09/2013
State Bank of Belle Plaine Belle Plaine, MN
  • Created and Implemented Lending Department Procedures

  • Member of the Marketing Committee responsible for all employee and customer events

  • Identified gaps in Internal Control Auditing Procedures and  implemented changes to the system

  • Established and maintained relationships with key clients, business partners and area professionals

Branch Office Administrator 03/1994 to 08/2011
Edward Jones Investments Freeport, IL
  • Managed all client accounts to ensure accuracy while maintaining confidentiality

  • Organized shareholder meetings with clients and Mutual Fund vendors

  • Directed marketing in local media through ad placement and press releases while maintaining the brand and delivered the daily stock market report via local radio

Education
Associate of Science: Business Administration Highland Community College - Freeport, IL
Bachelor of Science: Business Administration Coumbia College - Columbia, MO
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Resume Details

This is a real resume for a Operations Officer in Jordan, Minnesota with experience working for such companies as Signature Bank, State Bank Of Belle Plaine, Edward Jones Investments. This is one of the hundreds of Operations Officer resumes available on our site for free. Use these resumes as templates to get help creating the best Operations Officer resume.

Previous Companies:

  • Signature Bank
  • State Bank of Belle Plaine
  • Edward Jones Investments

Previous Job Positions:

  • Operations Officer
  • Manager of Operations
  • Credit Administrator
  • Internal Auditor
  • Branch Office Administrator

Schools:

  • Highland Community College
  • Coumbia College

Level of Education:

  • Associate of Science
  • Bachelor of Science

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