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Ven Protection Ltd - Operations Manager Resume Example

XXXXX XXXXXXX XXXXXX XXX, Germantown, MD 20876
H: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Sofia Cox
Professional Summary

Intelligent and hardworking security/safety officer seeking a position as security officer. Exceptional guard force supervision skills, with over 10 years industry background in assets protection,inventory control,warehouse duties,surveillance systems monitoring,physical security,investigations,safety & emergency management roles.

Skills
  • Public Safety and Security
  • Critical Thinking
  • Complex Problem Solving
  • Monitoring
  • Customer Service
  • Operation and Control
  • Negotiation
  • Budgeting
Experience
Operations Manager 03/2008 - 09/2014
VEN PROTECTION LTD - Accra, GR
  • Managed day-to-day functions of the operations department.
  • Formulated and implemented site specific security policies/procedures for the guard force.
  • Trained or coordinated training of guards in operations,safety,health and environmental issues.
  • Participated in recruitment & selection of guards 
  • Conducted monthly site inspections for ten (10) VPL projects/contracts.
  • Maintained operations records, such as work orders, site inspection forms, or other documentation.
  • Supervised guards performance appraisals.
  • Monitored and maintained records of daily facility operations.
  • Prepared guard force operational budgets.
  • Supervised guards, site supervisors and other subcontractors to ensure quality of work or adherence to safety regulations,KPI or policies.
  • Supervised maintenance of security equipment.
  • Liaised with law enforcement and other industry regulators on VPL operations.
  • Participated in VPL projects/contracts negotiations.
  • Prepared weekly,monthly operational reports and annual operational summary on guard force operations.
Security Manager 05/2005 - 02/2008
IKAM LIMITED - Accra, GR
  • Managed day-to-day functions of the security department.
  • Identified, investigated, resolved security breaches.
  • Led medical emergencies, bomb threats, fire or intrusion alarms following emergency response procedures.
  • Managed surveillance systems in place.
  • Planned, directed, or coordinated security activities to safeguard company assets, employees, guests, or others on company property.
  • Communicated security status, updates, and actual or potential problems, using established protocols.
  • Supervised or provided leadership to subordinate security supervisors performing activities such as hiring, background investigation, training, assigning work, evaluating performance, or disciplining.
  • Developed budgets for security operations.
  • Analyzed and evaluated security operations to identify risks, opportunities for improvement through auditing, review, or assessment.
  • Coordinated security operations or activities with public law enforcement, fire and other agencies.
  • Prepared monthly reports on internal investigations, losses, or violations of regulations, policies and procedures.
Senior Security Officer (Warehouse/Factory) 10/2002 - 04/2005
UNILEVER (GH) LIMITED - Tema,Accra, GR
  • Assisted the security manager in managing the assets protection function of the company.
  • Ensured customer service interaction to maintain a safe and profitable warehouse/factory.
  • Carried out various inventory/stock taking & control activities to minimize shrink and improve profitability.
  • Reconciled system generated invoices and manually checked loading list for discrepancies and errors on daily basis.
  • Conducted security audits to identify potential vulnerabilities related to physical security, staff safety, or asset protection.
  • Performed risk analyses so that appropriate countermeasures can be developed.
  • Reduced shrink by use of the 'weigh-bridge' system to inspect all inbound/outbound goods or raw materials to/ from the warehouses, tank-farms and other external storage facilities of the company.
  • Supervised loading and offloading activities at the distribution centers.
  • Supervised contractor vehicle safety checks on all inbound trucks to assure compliant to Unilever vehicle safety policy.
  • Recommended improvements in security systems or procedures.
  • Supervised the closed-circuit television systems and other surveillance equipment in the monitoring room to ensure proper functionality and recommended servicing.
  • Trained guards in security procedures or use of security equipment.
  • Conducted patrols and safety inspections of various types.
  • Ensured visitation rights.
Security Guard (contract) 09/1995 - 09/2002
BILLITON BOGOSO GOLD LTD - Bogoso, WR
  • Performed general guard duties on mine sites
  • Patrolled mining concessions.
  • Monitored and authorized entrance and departure of employees,visitors, and other persons to guard against theft and maintained security of premises.
  • Conducted searches of various types.
  • Escorted individuals to specified locations or provided personal protection.
  • Inspected vehicles.
  • Manned surveillance systems in control room.
  • Regulated traffic on haul road intersections.
Education
High School Diploma: Science Ghana Secondary Technical School(GSTS) - Takoradi, WR GCE ORDINARY LEVEL-Nov 1993
Some College Level Education-2013/2014
Post Secondary Training in Security:
Executive Certificate in Security & Risk Mgt-May 2014
Campus Crime Prevention Training-Jul 2013
Managing Emergencies on Campuses-Jul-2012
ASIS Int.,Assets Protection Courses 1&2-Nov 2012
Industrial Fire Protection & Fighting-2011
PROFESSIONAL CERTIFICATION:
Certified Protection Officer (CPO)-Mar 2002
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Resume Details

This is a real resume for a Operations Manager in Germantown, Maryland with experience working for such companies as Ven Protection Ltd, Ikam Limited, Unilever Gh Limited. This is one of the hundreds of Operations Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Operations Manager resume.

Previous Companies:

  • VEN PROTECTION LTD
  • IKAM LIMITED
  • UNILEVER GH LIMITED

Previous Job Positions:

  • Operations Manager
  • Security Manager
  • Senior Security Officer
  • Security Guard

Schools:

  • Ghana Secondary Technical School(GSTS)

Level of Education:

  • High School Diploma

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