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Townshend Cellar - Operations Manager Resume Example

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Hannah Wood
XXXX XX XXXXXXX XXX, Spokane, WA 99205
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Ph: XXXXXXXXXXXX
Experience
Townshend Cellar Colbert, WA OPERATIONS MANAGER Mar 2006Dec 2014
  • Built relationships with customers and the community to promote long term business growth
  • Created sales contacts with on and off premise accounts
  • Initiated, recorded and operated accurate and efficient records in wine club database, 250 - 300 members
  • Prioritized tasks and projects to meet tight deadlines
  • Maintained friendly and professional customer interactions at all times
  • Oversaw daily office and shipping operations
  • Selected gift shop merchandise and oversaw inventory
  • Hired and trained new tasting room employees
  • Processed accounts receivable and accounts payable
  • Winery representative at trade tasting events
  • Winery representative at non-profit Fundraising events

Spokane Winery Association Board Spokane, WA SWA BOARD MEMBER/CO-PRESIDENT Jan 2008Jan 2013
  • Participated on original committee to create the Spokane Winery Association by assisting in writing by-laws and mission statement
  • Participated on search committee to interview and hire an ad agency to promote the SWA
  • Board member on the SWA Board five years - one year as Co-President, one year as President
  • Developed vision for SWA with BHW1, the selected ad agency, to promote/raise awareness of Spokane wineries with monthly planning meetings 
  • Served on SWA Board to create 3 new events to promote SWA awareness in Spokane 
  • Promoted wine tourism with local wineries through partnership with Visit Spokane
  • Participated with Inlander/Visit Spokane in promoting Drink Local  campaign with Restaurant Week
  • Member of original committee to create Savor the Columbia/Taste WA Spokane events
  • Worked with Washington Wine Commission to promote WA state wine tourism
Arbor Crest Wine Cellars Spokane, WA EVENT COORDINATOR/TASTING ROOM MANAGER Feb 2002Mar 2006
  • Met with potential wedding, corporate and private event customers
  • Booked, coordinated and operated all wedding, corporate and private events (4 -5 weddings/week in outdoor venue season)
  • Coordinated with outside contractors (caterer, florist, DJ/musicians, wedding cake provider, photographer, etc.)
  • Booked musicians and coordinated set up for weekly outdoor concert venue May - September
  • Selected gift shop merchandise and oversaw inventory
  • Hired and trained new tasting room employees
  • Winery representative at non-profit Fundraising events
Caterina Winery Spokane, WA TASTING ROOM MANAGER Feb 1997Feb 2002
  • Operated Tasting Room for visiting customers 
  • Built long term relationships with customers that extended to employment at following wineries
  • Built relationships with caterers to establish event revenue
  • Built relationships with pharmaceutical and investment representatives to establish event revenue
  • Established gift shop/selected gift items and maintained inventory
Education
Shadle Park High School Spokane, WA High School Diploma
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Resume Details

This is a real resume for a Operations Manager in Spokane, Washington with experience working for such companies as Townshend Cellar, Spokane Winery Association Board, Arbor Crest Wine Cellars. This is one of the hundreds of Operations Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Operations Manager resume.

Previous Companies:

  • Townshend Cellar
  • Spokane Winery Association Board
  • Arbor Crest Wine Cellars

Previous Job Positions:

  • Operations Manager
  • SWA BOARD MEMBER
  • CO PRESIDENT
  • EVENT COORDINATOR
  • TASTING ROOM MANAGER

Schools:

  • Shadle Park High School

Level of Education:

  • High School Diploma

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