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Skin Fitness - Operations Manager Resume Example

Jacob Jones
XXXX XXXXXX XXXX XX
Las Vegas, NV 89178
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXX
Professional Summary

Seasoned Operations Manager with eight years of hands on experience. Strong focus on supervising staff, recruiting, training, and spa operations. A master of customer  focus and satisfaction while increasing sales and maintaining loyal customers.

Skills
  • Administration and Management
  • Customer and Personal Service
  • Complex Problem Solving
  • Judgment and Decision Making
  • Foreign Language
  • Recruiting and Training
Experience
Operations Manager Apr 2007Present Skin Fitness, by Jamie Lee Metz Las Vegas, NV
  • Spa Daily Operations.
  • Strong ability to prioritize multiple task; greet guests, answer phones, schedule guest appointments, and check out guests.
  • Sell products, services, or memberships.
  • Maintain client databases.
  • Respond to customer inquiries or complaints.
  • Prepare and perform staff meetings and employee evaluations.
  • Recruit, interview, and hire employees.
  • Front Office training and documentation.
  • Perform accounting duties; including client's membership data inputting and processing, quick books monthly bank statements download, accounts payable and receivable, and prepare and report payroll.
  • File and Organization.
  • Monitor operations to ensure compliance with applicable health, safety,  and hygiene standards.
  • Inventory products and order new supplies.
  • Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
  • Train staff in the use or sale of products, programs, or activities.
  • Direct facility maintenance or repair.
  • Verify staff certification requirements.
  • Schedule staff scheduling.
  • Check spa equipment to ensure proper functioning.
  • Marketing.
Salon Manager May 2005Mar 2007 Sandy Oasis Salon Las Vegas, NV
  • Manage staff, preparing work schedules and assigning specific duties.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Greet, Schedule appointments, and check out guests .
  • Respond to customer inquiries or complaints.
  • Maintain client databases.
  • Coordinate facility schedules to maximize usage and efficiency.
  • Inventory products and order new supplies.
  • Calculate and process payroll.
Banker Jun 2004Dec 2004 US Bank Las Vegas, NV

  • Process deposits and pay out funds in accordance with bank procedure.
  • Sell and prepare money orders, cashiers checks, bank-to-bank wires, savings bonds, travelers' checks and certificates of deposit.
  • Record transactions and issue computer-generated receipts.
  • Balance currency, coin, and checks in cash drawers at ends of shifts.
  • Monitor bank vaults to ensure cash balances are correct.
  • Sort and file deposit slips and checks.
  • Resolve problems or discrepancies concerning customers' accounts.
  • Cross-sell bank services and products.
Education
College of Southern Nevada Las Vegas, NV English as a Second Language.
Prerequisites Classes.
BBA: Business Administration University of Phoenix Las Vegas, NV Not Completed.
Languages
Portuguese
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Resume Details

This is a real resume for a Operations Manager in Las Vegas, Nevada with experience working for such companies as Skin Fitness, By Jamie Lee Metz, Sandy Oasis Salon. This is one of the hundreds of Operations Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Operations Manager resume.

Previous Companies:

  • Skin Fitness
  • by Jamie Lee Metz
  • Sandy Oasis Salon

Previous Job Positions:

  • Operations Manager
  • Salon Manager
  • Banker

Schools:

  • College of Southern Nevada
  • University of Phoenix

Level of Education:

  • BBA

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