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Rim Guard LLC - Operations Manager Resume Example

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XXXX XXXXX XXXXX XX XX, Grand Rapids, MI 49508
XXXX XXXXX XXXXX XX XX, 49508, Grand Rapids MI
XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXX
Skills

Strong Leadership skills and Self Motivated. Ability to work under pressure.

Multi-tasking and Time Management.Microsoft Office, Outlook and Quick Books knowledge.

Experience
Operations Manager Jun 2018Nov 2018 Rim Guard, LLC MI
  • Responsible for managing supplier relations, including transportation partners.
  • Manage load board to ensure accurate and timely delivery of product.
  • Monitor and manage inventory across all distribution locations.
  • Assist Sales in building loads.
  • Create process and procedures for continuous improvements.
  • Manage electronic logs, DOT Compliance & driver files.
  • Coordinate routine maintenance and breakdowns on truck and trailers.
  • Create weekly reports of past present and future loads.
  • Communicate with drivers and customers on load information and product delivery.
Driver Manager/Training Manager Jan 2014Jun 2018 Super Service, LLC Grand Rapids, MI
  • Coordinate training schedule, manage pick-up/drop off students with trainers.
  • Educate trainers/students on the training program.
  • Manage graduation schedules, work closely with the safety and operation departments.
  • Dispatch 30 OTR drivers using AS400, go over priority loads, tracking each driver to ensure on time delivery and focus on utilization of each truck.
  • Communicate with load planners and Customer Service on any load issues and/or late deliveries.
  • Work with safety and breakdown departments on Hours of Service and equipment concerns.
  • Disciplining for late loads/service failures and other performance issues. Perform Safety and Annual Reviews.
  • Train new Driver Managers.
Broker, Recruiter & Claims Jan 2013Jan 2014 Sweet Express, LLC Grand Rapids, MI
  • Provided Customer Service, worked to covered loads with carriers utilizing load boards and repeating carriers. Processed load paper work. Tracked and communicated with the driver and company to ensure on time delivery utilizing McLeod Software.
  • Processed new applicants, coordinated orientation schedule for new hires. Completed all DOT required paperwork for new hires.
  • Developed Claims. Worked with customers on overage, shortage and damaged product. Obtained accident reports, processed claims on other parties for claim payment from insurance companies.
Driver Manager May 2006Jan 2013 Super Service, LLC Grand Rapids, MI
  • Responsible for the supervision of a minimum of 50 over the road truck drivers, to ensure on time pick and delivery of customer freight.
  • Dispatch and track drivers utilizing the telephone, AS/400 and qual comm satellite tracking system.
  • Worked closely with Customer Service on each dispatched load.
  • Coordinate routine equipment maintenance and breakdowns with the maintenance department.
  • Perform Safety and Annual Reviews.
Office Administrator/ Financial Coordinator May 1999Mar 2006 Dental Expressions Grand Rapids, MI
  • Delinquent accounts, collections and patient statements.
  • Knowledge with ADA codes, Practice Works and financing programs.
  • Educated patient on their insurance policies, billing and treatment plans.
  •  Scheduling for multiple doctors, answering multiple telephone lines.
  • Daily bank deposit, petty cash, patient/insurance refunds.
Restaurant Manager Jan 1997Jan 1999 Samuel Mancinos's Italian Eatery Grand Rapids, MI
  • Managed staff including hiring, terminating employment, developing schedules & payroll/time cards.
  • Ordered stock, processed bank deposits, managed cash register and prepared food.
Education
Business Administration Jan 1999 Grand Rapids Community College Grand Rapids, MI
Criminal Justice Jan 1998 Kalamazoo Community College Kalamazoo, MI
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Resume Details

This is a real resume for a Operations Manager in Grand Rapids, Michigan with experience working for such companies as Rim Guard Llc, Super Service Llc, Sweet Express Llc. This is one of the hundreds of Operations Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Operations Manager resume.

Previous Companies:

  • Rim Guard LLC
  • Super Service LLC
  • Sweet Express LLC

Previous Job Positions:

  • Operations Manager
  • Driver Manager
  • Training Manager
  • Broker
  • Office Administrator

Schools:

  • Grand Rapids Community College
  • Kalamazoo Community College

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