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Nike - Operations Manager Resume Example

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David Garcia
XXXX XXXXXXXXX XX XXXX XX , Santa Clara , CA 95051
Home: XXXXXXXXXX - XXXXXXXXXXXXXXXXXXXXXX
Summary
Compelled to lead and inspire an entire organization to levels of achievement beyond the current vision through mentoring, delivering unexpected results and personifying the brand.
Skills
Additional Information
ERIC RUBALCAVA address Work Street
Experience
09/2013 to 12/2014
Operations Manager Nike - San Jose, Ca
With the leadership team, developed a culture based on consumer service, brand passion, and athlete commitment. Budgeted labor hours successfully every quarter in position. Led team in elevating service with first in district NPS response rate for NFS and achieving consistent conversion goals of 30%. Worked well with leadership team to strategically pass first year sales forecasts. Trained or coordinated the training of 6 Rookie Training Camps, including a new store opening, on both store and district levels. Interviewed and retained the majority of those employees working in my store presently.   
01/2011 to 01/2013
Expert Apple - Costa Mesa Santa Ana, Ca
  • As a part of the Expert group I help lead the sales team to YOY revenue increases along with other goals such as device and Mac sales.
  • I am the champion of mentoring for the.
  • email eric.rubalcava@mac.com.
  • Expert group, appointed by our Store Leader to develop and launch a six week course of training that has led to enhanced performance from the entire team.
  • I maintain a strong relationship with market partners through consistent performance, offering valuable feedback, and collaborating to improve company initiatives.
01/2007 to 01/2011
Specialist Apple - Costa Mesa, Ca
  • After showing consistency as a Specialist in effectiveness and results I was selected to be trained and T3 certified in order to facilitate off site market wide new hire orientation.
  • I assisted in growing our in store Business department through account management, sales, and business consultations.
  • My main focus was customer retention through our Net Promoter Score.
01/2005 to 01/2007
Account Manager LCORP Properties - Ladera Ranch, Ca
  • Helped grow the business through account management.
  • Traveled throughout California, Nevada, Arizona, and New Mexico.
  • Presented services in loan offices for bids.
  • Delegated appointments and work assignments to employees.
  • Took care of billing and any customer service concerns.
Education
01/2009
B.A: Business Administration
Vanguard University of Southern California - Costa Mesa, Ca
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Resume Details

This is a real resume for a Operations Manager in Santa Clara, California with experience working for such companies as Nike, Apple, Lcorp Properties. This is one of the hundreds of Operations Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Operations Manager resume.

Previous Companies:

  • Nike
  • Apple
  • LCORP Properties

Previous Job Positions:

  • Operations Manager
  • Expert
  • Specialist
  • Account Manager

Schools:

  • Vanguard University of Southern California

Level of Education:

  • B.A

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