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Channel Solutions LLC - Operations Manager Resume Example

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Christopher Lopez
XXXX XXXX XXX, Chandler, AZ 85224
XXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Summary

Goal-oriented Procurement Professional dedicated to high levels of customer satisfaction and meeting aggressive business goals. Strong organizational and prioritization abilities with specialized knowledge in IT purchasing and operations.

Skills
  • Analytical/Research Skills
  • Administration and Management
  • Computer/Technical Literacy 
  • Problem Solving
  • Flexibility/Adaptability/Managing Multiple Priorities 
  • Judgment and Decision Making
Experience
Operations Manager Jun 2010Present Channel Solutions LLC Chandler, AZ
  • Communicate and negotiate with customers, account executives, vendors, and manufacturers to develop positive, long-term relationships.
  • Oversee and manage purchase orders, return authorizations and accounts receivables.  
  • Identify areas needing improvement and develop processes and policies to streamline operational efficiency.
  • Maintain manufacturer's certifications and authorizations including being proactive for upcoming projects.
  • Gather and organize information to develop and maintain reports.
  • Identify and set up new manufacturers and distributors as needed by current or forecasted projects.
  • Developed and maintained internal Sharepoint sites for the sales team and management.
  • Proficient in computer applications specifically Microsoft Office.
National Account Manager Feb 2009Jun 2010 Channel Solutions LLC Chandler, AZ
  • Computer/IT Services Inside sales: selling network and computer solutions to corporate, education and government customers.
  • Customer service: establishing and maintaining customer relationships including problem resolution.
  • Perform product and licensing research for customers to find the best manufacturers and programs to fit their needs.
  • Leverage strategic relationships with leading IT manufacturers, distributors and software publishers to provide the best pricing and product availability.
  • Provided customers with assistance in system design, equipment procurement, delivery, and asset management.
  • Self-starter, worked in a home office.
Senior Installer Oct 2003Dec 2008 Everything in it's Place Tempe, AZ
  • Responsible for the installation of storage cabinet products and ensuring customer satisfaction.
  • Worked with customers on post sale warranty resolution.
  • Handled follow up sales.
  • Trained new installers and provided help when needed on large or complicated jobs. 
  • Reviewed and verified accuracy of all install plans.
Account Manager Oct 2002Oct 2003 MoreDirect Chandler, AZ
  • Computer/IT Services Inside sales: selling network and computer solutions to corporate, education and government customers.
  • Customer service: establishing and maintaining customer relationships including problem resolution.
  • Perform product and licensing research for customers to find the best manufacturers and programs to fit their needs.
  • Leverage strategic relationships with leading IT manufacturers, distributors and software publishers to provide the best pricing and product availability.
  • Create weekly sales reports and develop requested reports for customers.
  • Self-starter, worked in a home office.
National Account Executive Sep 1998Oct 2002 Insight Tempe, AZ
  • Computer/IT Services Inside sales: selling network and computer solutions to corporate, education and government customers.
  • Provided account management and new business development.
  • Reviewed customer technology requirements and delivered cost effective solutions that meet customers budgets and achieve their overall business strategies.
  • Provided customers with assistance in system design, equipment procurement, delivery, and asset management.
  • Consistently met or exceeded monthly sales quotas.
Education
Bachelor's Degree Jan 1990 Kearney State College Kearney, NE B.S. Business Administration
emphasis Management Information Systems
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Resume Details

This is a real resume for a Operations Manager in Chandler, Arizona with experience working for such companies as Channel Solutions Llc, Everything In Its Place, Moredirect. This is one of the hundreds of Operations Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Operations Manager resume.

Previous Companies:

  • Channel Solutions LLC
  • Everything in its Place
  • MoreDirect

Previous Job Positions:

  • Operations Manager
  • National Account Manager
  • Senior Installer
  • Account Manager
  • National Account Executive

Schools:

  • Kearney State College

Level of Education:

  • Bachelor's Degree

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