Community Outreach Group - Operations Coordinator Resume Example

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Ethan Davis
Professional Summary
  • Customer and Personal Service
  • Social Perceptiveness
  • Education and Training
  • Sales and Marketing
  • Case Management
  • U.S. Census Research
Operations Coordinator Aug 2014Nov 2014 Community Outreach Group, LLC Houston, TX
  • Responsible for the recruitment and interview appointment scheduling of over 80 paid canvassers for Planned Parenthood Texas Votes
  • Oversaw the HR process related to on-boarding new employees including running background checks and ensuring all applicants have the proper government identification
  • Entering all employee data related to hiring and payroll into the COG QuickBase database
  • Utilized QuickBase database for time sheet coordination, payroll coordination, office inventory, tracking office expenses and reimbursements
Regional Field Director May 2014Jul 2014 Battleground Texas Houston, TX
  • Tracked Field Organizer weekly, monthly, and quarterly metrics and progress to goals using an Excel database broken down by region
  • Met individually with 5 Field Organizers once a week to go over priorities in their turf for the week and to block schedule their time using Google Calendar
  • Utilized Blue State Digital to assist in the mobilization of communities in Southeast Houston and Brazoria County by posting local events and sending targeted emails
  • With co-RFD's, created and executed high quality training programs for Summer Campaign Fellows and new volunteers
  • Trained new Field Organizers on creating targeted lists of potential volunteers, cutting turf, and creating phone banks in the Voter Activation Network (VAN)
Affordable Care Act Outreach Organizer Nov 2013Apr 2014 Planned Parenthood Federation of America Cleveland, OH
  • Provided informal application assistance to 830 people in Cuyahoga County applying for health insurance via the Health Insurance Marketplace and Ohio Medicaid
  • Recruited and trained a team of volunteers on how specific parts of the Patient Protection and Affordable Care Act impacted the communities we were targeting
  • Worked collaboratively with other Northeast Ohio community, health and human services, and religious organizations to reach a wider segment of low-income, uninsured populations in Cuyahoga County
  • Tracked health insurance applications in the Enroll America VAN database in order to ensure proper follow-up
  • Identified 165 new Planned Parenthood supporters
  • Collected 119 voter registrations
  • Hired temporary staff and managed employee payroll hours via the QuickBase database
  • Pulled target lists of people to call for follow-up and created phone banks for volunteers and employees using the Enroll America VAN database
Field Organizer Jun 2012Nov 2012 Democratic Congressional Campaign Committee Chicago, IL
  • Made 23,252 phone calls to registered voters in the 10th Congressional District; identified 2,899 supporters
  • Knocked on 2,453 doors; identified 392 supporters
  • Increased In-Person Early Voting by 76% from 2010 midterm elections
  • Increased Vote By Mail voting by 71% from 2010 midterm elections
  • Successfully executed a Get Out the Vote (GOTV) program that increased voter turnout on Election Day by 48% from 2010 midterm elections
  • Curated lists to create phone banks and cut turf to canvass using the Democratic Party's VAN/VoteBuilder database
Senate Intern Sep 2011Jan 2012 The Office of United State Senator Sherrod Brown Cleveland, OH
  • Represented the Senator at community events in Northeast and Central Ohio
  • Using a multi-line phone system, answered a high volume of calls and directed them to the appropriate case manager, if necessary
  • Daily processed phone calls, mail, and invitations using the US Senate's InterTrac tracking system
  • Tracked introduced and active legislation and report on the status to constituents
  • Assisted the Veteran Affairs and Immigration caseworkers with special projects, some which were confidential in nature
Fair Housing Intern Jun 2011Aug 2011 The Housing Research & Advocacy Center Cleveland, OH
  • Utilized U.S. Census data to track racial and socio-economic housing trends in Northeast Ohio
  • Daily monitored newspapers and online housing boards for potential discriminatory housing practices
  • Educated the public about resources available to them at community events
Government and Community Relations Intern Aug 2010Jun 2011 The Center for Families and Children Cleveland, OH
  • Provided research, direct support and assisted in client advocacy in the following areas: Medicaid, Early Childhood Education, Behavioral Healthcare, Family Supportive Services, and Returning Citizens
  • Daily researched and outlined grant opportunities at the county, state, and federal levels
  • Tracked all communication with Public Officials via the Public Officials Database in Excel
  • Assisted in the creation of White papers and reports to the Executive Team and Board of Directors
  • Represented the organization at meetings with community members and legislators with, and on behalf of, the Government and Community Relations Manager
Summer Intern/Catholic Worker Jun 2010Aug 2010 Grace Place Catholic Worker House Cincinnati, OH
  • Provided case management and assisted house members with creating resumes and job searches
  • Assisted in the recruitment and supervision of volunteers
  • Created official letterhead, labels, and business cards using Microsoft Publisher
  • Responsible for organization and maintenance of case file records. Developed, coordinated, and maintained record keeping and filing systems and responsible for guest case management records.
Program Intern Aug 2009May 2010 InterAct Cleveland Cleveland, OH
  • Led in the planning, recruitment of 1200 volunteers, and execution of a 3-day, midwinter event for low-income and homeless populations in Greater Cleveland
  • Responsibilities included making room reservations for monthly volunteer meetings, managing logistics and technology, handling meeting communications, arranging for food as necessary, preparing meeting materials, providing on-site meeting support, and documenting and developing meeting minutes
  • Created new and interactive training programs for new and returning volunteers
  • Tracked volunteer hours, contact information, and donations using DonorPerfect and Constant Contact
  • Was invited back the following two years to reprise my role
Bachelor of Arts : Women's and Gender Studies Cleveland State University Cleveland, OH

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About this resume

Operations Coordinator FROM Austin , Texas RESUME

This is a resume for a Operations Coordinator in Austin, Texas with experience working for such companies as Community Outreach Group and LLC. The grade for this resume is 0 and is one of hundreds of Operations Coordinator resumes available on our site for free. Use these resumes as templates to get help creating the best Operations Coordinator resume.

School Attended
Cleveland State University