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Michaesl Crafts - Operation Manager Resume Example

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Addison Kelly
XX XXXX XXXXXXXXX XX
West Amherst, NY 14228
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXX
Professional Summary

Seasoned Operation Manager with more than 7 years of experience in fast-paced Retail Sales and Management. Excellent verbal and communication skills. Track record of achieving exceptional results in forming a team. Excellent track record in implementing syllabus for team members, to follow through with daily tasks.

Skills
  • Customer and Personal Service
  • Judgment and Decision Making
  • Active Learning
  • Time Management
  • Computers and Electronics
  • Management of Personnel Resources
Experience
Operation Manager May 2012Jan 2014 Michaesl Crafts Clearance, Ny
    • Enforce safety, health, and security rules.
    • Assign employees to specific duties.
    • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
    • Instruct staff on how to handle difficult and complicated sales.
    • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
    • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
    • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
    • Manage staff, preparing work schedules and assigning specific duties.
    Head Cashier Apr 2006Sep 2011 Home Depot Amherst, Ny
    • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
    • Issue receipts, refunds, credits, or change due to customers.
    • Assist customers by providing information and resolving their complaints.
    • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
    • Answer customers' questions, and provide information on procedures or policies.
    • Supervise others and provide on-the-job training.
    • Sort, count, and wrap currency and coins.
    Education
    High School Diploma: General Bonita, Ca Bonita Vista High Jun 1981
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    Resume Details

    This is a real resume for a Operation Manager in West Amherst, New York with experience working for such companies as Michaesl Crafts, Home Depot. This is one of the hundreds of Operation Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Operation Manager resume.

    Previous Companies:

    • Michaesl Crafts
    • Home Depot

    Previous Job Positions:

    • Operation Manager
    • Head Cashier

    Schools:

    • Bonita Vista High

    Level of Education:

    • High School Diploma

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