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Edward Jones Investments - On Call Branch Office Administrator Resume Example

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Oliver Martinez
Professional Summary

Accomplished and energetic Executive Assistant with a solid history of achievement. Extensive experience in providing administrative support across a wide array of functions. Serve as an effective gatekeeper; prepare accurate documents; manage busy calendars; and efficiently handle daily office tasks.

  • Excellent customer service
  • Strong organizational skills
  • Efficient in managing calendars
  • Motivated with good interpersonal skills
  • Expertise in answering incoming phone calls in a polite and efficient manner
  • Coordinate Travel and company activities
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)

On-Call Branch Office Administrator Dec 2014Present Edward Jones Investments Cupertino, CA Operate in a strong Client Service environment with a high degree of confidentiality. Assist the Financial Advisor in managing a branch office that exceed firm, client, and regulatory expectations.
Key responsibilities:
  • Prepare for client appointments
  • Respond to client inquiries on administrative questions
  • Provide market information and quotation
  • Manage all phone calls and walk-in clients
  • Process travel and related expenses
  • Process trade, retirement or estate accounts
Executive Assistant Jun 2007Sep 2011 Rainmaker Asia, Inc. Manila, PH
Provided Administrative support to the Vice President and his Executive Team for an International Call Center with 1000 employees. A self starter with excellent problem solving skills, works well under pressure and with interruptions. Highly proficient in day-to-day administrative duties. Ability to interface with employees, customers and vendors. Operates  with a high level of verbal and written communication skills. Flexible and able to adapt to changing priorities. 

Key responsibilities:
  • Manage the day-to-day operations of the office
  • Organize and maintain files and records
  • Plan and schedule meetings and appointments
  • Prepare and edit correspondence, reports, and presentations
  • Make travel and guest arrangements
  • Provide quality customer service
  • Work in a professional environment
Customer Service Representatives Apr 2007May 2007 911 Alarm, Inc. Manila, PH
Handled security and life safety alarm systems. Dispatched calls and coordinated alarm response. Supervised customer alarm systems and scheduled service and maintenance. Updated and maintained customer alarm database.

English Teacher Feb 2005Mar 2007 Zamboanga del Sur Maritime Institute of Technology Pagadian, PH Instructed students in English language arts, including writing, reading comprehension, speaking, listening and understanding on a full time basis. 
Key responsibilities:
  • Help students understand, speak, and write in English.
  • Deliver engaging, coherent lectures and motivating lessons to students across all Key Stages
  • Utilize learning technology in the planning and delivery of lessons. 
  • Classroom management: Prepare English classroom and coursework materials, homework assignments, and handouts. 
  • Prepare course work, planned class sessions: Selected/integrated appropriate instructional materials for classroom instruction 
  • Organize/deliver classroom lectures to students.
English Teacher Jun 2004Jan 2005 Medina College Ipil, PH

Taught English on a full time basis. Planned and delivered standard-based lesson plans. Utilized formal and informal assessment to guide instruction.
Key responsibilities:

  • Teach students about the structure and content of the English language, including proper grammar,  spelling, and sentence structure. 
  • Create instructional resources for use in the classroom.
  • Establish and communicate clear objectives for all learning activities. 
  • Observe and evaluate student's performance. 
  • Manage student behavior in the classroom by invoking approved disciplinary procedures.
Bachelor of Science: Secondary Education Mar 2004 Saint Columban College Pagadian, PH
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Resume Details

This is a real resume for a On Call Branch Office Administrator in Saratoga, California with experience working for such companies as Edward Jones Investments, Rainmaker Asia, Inc. This is one of the hundreds of On Call Branch Office Administrator resumes available on our site for free. Use these resumes as templates to get help creating the best On Call Branch Office Administrator resume.

Previous Companies:

  • Edward Jones Investments
  • Rainmaker Asia
  • Inc

Previous Job Positions:

  • On Call Branch Office Administrator
  • Executive Assistant
  • Customer Service Representatives
  • English Teacher


  • Saint Columban College

Level of Education:

  • Bachelor of Science

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