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Servicemaster Restore - Office Manger Resume Example

Camila Foster
  • XXX XXXXXX XXXXX, Walworth, WI 53184
  • H: XXXXXXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXXXX
Summary
An administrative assistant position requiring strong organization and planning skills to provide exceptional support.Provide exemplary customer service to existing and prospective customers by greeting, acknowledging customerneeds, providing options, educating when needed and empathizing when needed.
Skills
  • Clerical
  • English Language
  • Writing
  • Active Listening
  • Customer and Personal Service
  • Reading Comprehension
  • Speaking
  • Time Management
  • Computers and Electronics
  • Administration and Management
  • Monitoring
  • Active Learning
Experience
OFFICE MANGER, 10/2011 to Present
SERVICEMASTER RESTORE Elkhorn, WI
 
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Make copies of correspondence or other printed material.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Provide services to customers, such as order placement or account information.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Prepare and mail checks.
  • Train and assist staff with computer usage.
  • Use Xactimate program for Insurance companies.
  • Use Xactanalysis program for Insurance companies.
  • Use Restore 365. 
  • Work with Insurance Agents, Adjusters and their clients.
CUSTOMER SERVICE/ OFFICE MANAGER, 01/2001 to 01/2011
ITSI PROVISIONS, LLC WALWORTH, WI
  • Communicate with customers, employees, and other individuals to answer questions, explain information, take orders, and address complaints.
  • Answer telephones, direct calls, and take messages.
  • Make arrangements for business trips, such as booking rooms, picking the booths for the shows and making sure product was packed to go to show.
  • Go to the shows and sell our products.
  • Perform administrative support tasks such as using calculators and computers to work with invoices, receivables and payables.
  • Receive payments and apply to customers open invoice.
  • Maintain and up date customer files Package and ship out orders.
  • Collect, sort, distribute and prepare mail and messages.
  • Do the bank deposits.
  • Work with Quickbooks and Word.
LOAN ADMINISTRATOR, THE HARVARD STATE BANK HARVARD, IL
  • Communicate with customers.
  • Ability to coordinate entire loan process.
  • Review loan requests; Prepare and process loan documentation.
  • Provide customers and potential customers with a clear understanding of loan procedures and all services offered at Harvard State Bank.
  • Balance general ledger and process loan tickets; Balance credit card payments.
  • Maintain and update customer files.
  • General administrative duties include: answering telephones, filing, and assisting Officers and President when needed.
BANK TELLER, THE HARVARD STATE BANK HARVARD, IL
  • Cash checks, verify amount, signature identity, and availability of funds according to procedures.
  • Maintain appropriate cash/coin supply.
  • Balance cash drawer and transaction record daily.
  • Maintain up-to-date product knowledge.
  • Acknowledge procedures on serving clients.
  • Aid in selling to customers by actively listening to customers and referring them to sales staff.
Education
Harvard High School -
McHenry Community College -
Principles of Banking, Foundation of Banking, and Law of Banking: Chicagoland Institute of Banking -
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Resume Details

This is a real resume for a OFFICE MANGER in Walworth, Wisconsin with experience working for such companies as Servicemaster Restore, Itsi Provisions, Llc. This is one of the hundreds of OFFICE MANGER resumes available on our site for free. Use these resumes as templates to get help creating the best OFFICE MANGER resume.

Previous Companies:

  • SERVICEMASTER RESTORE
  • ITSI PROVISIONS
  • LLC

Previous Job Positions:

  • OFFICE MANGER
  • CUSTOMER SERVICE
  • OFFICE MANAGER

Schools:

  • Harvard High School
  • McHenry Community College
  • Chicagoland Institute of Banking

Level of Education:

  • Principles of Banking, Foundation of Banking, and Law of Banking

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