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Visiting Angels - Office Manager Resume Example

John Hall
XXXX XXXXXX XXX, North Olmsted, OH 44070
XXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXX XXXXXXXX
Professional Summary

Goal-oriented Office Manager dedicated to high levels of customer satisfaction and meeting aggressive business goals. Detail Minded and Dependable with specialized knowledge in Scheduling and Customer Service.

Skills
  • Customer and Personal Service
  • Administration and Management
  • Personnel and Human Resources
  • Instructing
  • Persuasion
  • Active Learning
  • Education and Training
Experience
Visiting Angels Berea, Ohio Office Manager/Scheduler Sep 2013Present
  • Manage staff, preparing work schedules and assigning specific duties.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
  • Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.
  • Explain company personnel policies, benefits, and procedures to employees or job applicants.
  • Arrange for in-house and external training activities.
Ichiban Salon & Day Spa Westlake, OH Front Desk Manager Dec 2009Sep 2013
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Hear and resolve complaints from customers or the public.
  • Schedule appointments and maintain and update appointment calendars.
  • Keep a current record of staff members' whereabouts and availability.
  • Take orders for merchandise or materials and send them to the proper departments to be filled.
Bally Total Fitness Strongsville, OH Aqua Aerobics Instructor Apr 2003Oct 2007
  • Observe participants and inform them of corrective measures necessary for skill improvement.
  • Plan routines, choose appropriate music, and choose different movements for each set of muscles, depending on participants' capabilities and limitations.
  • Monitor participants' progress and adapt programs as needed.
Manhattan West Deli & Restaurant North Olmsted, OH Waitress, Hostess, Cashier, Catering Coordinater Oct 1990Jun 1997
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Plan parties or other special events and services.
Education
AEA Aquatic Exercise Association Nokomis, FL Aquatic Fitness Professional Certification Jun 2003
North Olmsted High School North Olmsted, OH High School Diploma Jun 1992
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Resume Details

This is a real resume for a Office Manager in North Olmsted, Ohio with experience working for such companies as Visiting Angels, Ichiban Salon & Day Spa, Bally Total Fitness. This is one of the hundreds of Office Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Office Manager resume.

Previous Companies:

  • Visiting Angels
  • Ichiban Salon & Day Spa
  • Bally Total Fitness

Previous Job Positions:

  • Office Manager
  • Scheduler
  • Front Desk Manager
  • Aqua Aerobics Instructor
  • Waitress

Schools:

  • AEA Aquatic Exercise Association
  • North Olmsted High School

Level of Education:

  • Aquatic Fitness Professional Certification
  • High School Diploma

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