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Trust My Way Tax Services - Office Manager Resume Example

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Allison Flores
XXX XXXXX XXXX XX XXX XX, Troy, AL 36081
XXXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary

Dedicated, reliable, and seasoned Customer Service Representative with 15 years of experience combining management and customer service expertise. Looking for an entry level position as Customer Service Representative in a fast growth company.

Skills
  • Customer and Personal Service
  • Clerical
  • Time Management
  • Sales and Marketing
  • Administration and Management
  • Telecommunications
Experience
Office Manager Dec 2012Present Trust My Way Tax Services Troy, AL
  • Compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax tables.
  • Prepare or assist in preparing simple to complex tax returns for individuals or small businesses.
  • Interview clients to obtain additional information on taxable income and deductible expenses and allowances.
  • Review financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns.
  • Calculate form preparation fees according to return complexity and processing time required.
  • Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures.
Office Manager Jul 2009Aug 2012 Woodward Family Healthcare Rochester, NY
  • Use computers for various applications, such as database management or word processing.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Supervise other clerical staff and provide training and orientation to new staff.
  • Establish work procedures or schedules and keep track of the daily work of clerical staff.
General Manager Jan 2002Jun 2009 Subway Troy, AL
  • Interview and hire new employees.
  • Count money and make bank deposits.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
Education
Biology Troy University Troy, AL
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Resume Details

This is a real resume for a Office Manager in Troy, Alabama with experience working for such companies as Trust My Way Tax Services, Woodward Family Healthcare, Subway. This is one of the hundreds of Office Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Office Manager resume.

Previous Companies:

  • Trust My Way Tax Services
  • Woodward Family Healthcare
  • Subway

Previous Job Positions:

  • Office Manager
  • General Manager

Schools:

  • Troy University

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