Tolzmanns Ag Supply - Office Manager Resume Example

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Anna Gonzales

XXXXX XXXXX XX, Wells, MN 56097

XXXXXXXXXXXXXXXXXXXX

Ph: XXXXXXXXXXXX

Professional Summary

Friendly and enthusiastic with many years of experience in customer service. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills

Reading Comprehension
Time Management

Customer and Personal Service
Service Orientation

Clerical
Judgment and Decision Making

Administration and Management
Critical Thinking

Basic Computer Skills

Experience

Office Manager Mar 2012－Present Tolzmann's Ag Supply Wells, MN

Planned and managed day to day operations
Controlled accounts payable and receivable
Maintained control of assets and inventory
Reconcile bank account
Work closely with owners on store progress
Responsible for paying state taxes
Work with customers in determining what their needs are
Counting inventory
Customer invoicing and statements
Answer phones

Store Clerk Dec 2009－Dec 2011 True Value Hardware Wells, MN

Receive payment by cash, check, credit cards, vouchers, or automatic debits

Issue receipts, refunds, credits, or change due to customers

Assist customers by providing information and resolving their complaints

Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners

Greet customers entering establishments

Answer customers' questions, and provide information on procedures or policies

Stock shelves, and mark prices on shelves and items

Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment

Post charges against guests' or patients' accounts.

Inventory stock and reorder when inventory drops to a specified level

Keep records of purchases, sales, and requisitions

Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans

Compute and record totals of transactions

Co-coordinator for Faith Formation Aug 2000－Jun 2010 St. Casimir Church Wells, MN

Confer with clergy members, congregation officials, and congregation organizations or encourage support of and participation in religious activities
Train and supervise religious education instructional staff
Schedule special events such as camps, conferences, meetings, seminars, and retreats
Implement program plans by ordering needed materials, scheduling speakers, reserving space, and handling other administrative details
Select appropriate curriculum and class structure for educational programs
Collaborate with other ministry members to establish goals and objectives for religious educations programs, and to develop ways to encourage program participation
Publicize programs through sources such as newsletters, bulletins, and mailings
Attend workshops, seminars, and conferences to obtain program ideas, information, and resources

Education

Travel and Tourism Dec 1977 Parks Business School Denver , CO

High School Diploma Jun 1977 Longmont Senior High School Longmont, CO

Community Service

I have formerly been involved with the St. Casimir School Board, St. Casimir Home and School, USC Elementary Carnival, USC Post Prom Committee, IEIC Committee, Youth Soccer Coach, and have helped with various benefits.

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Office Manager Store Clerk Assistant Front Office Manager Office Manager Assistant Front Office Manager Assistant Office Manager