Thomas J Elliott - Office Manager Resume Example

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Ariana Alexander

XXXX XXXX XXXXX XXX , Celina , TN 38551 | (H) XXXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXX

Professional Summary

Seasoned dental office manager/assistant with more than 25 years of experience in fast-paced Dental Practices. Excellent people and diagnostic skills. Track record of achieving exceptional results in running a Dental Practice and Dental Assisting.

Motivated leader with strong organizational and prioritization abilities.

Skills

Coordination
Active Listening

Time Management
Personnel and Human Resources

Critical Thinking
Negotiation

Judgment and Decision Making
Social Perceptiveness

Complex Problem Solving

Experience

Office Manager 02/2000 to 04/2014
Thomas J. Elliott, DDS – Cicero, IN

Eaglesoft dental computer system
Resolving patient requests for assistance with insurance terminology and claims

Office upkeep

Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.

Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.

Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.

Complete insurance or other claim forms.

Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.

Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures.

Provide postoperative instructions prescribed by dentist.

Record treatment information in patient records.

Order and monitor dental supplies and equipment inventory.

Record treatment information in patient records.

Office Manager/Dental Assistant 08/1995 to 02/2000
David E. Burns, DDS – Noblesville, IN

Answer telephone and schedule appointments

Dental insurance coding

Complete insurance or other claim forms.

Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.

Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.

Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures.

Provide postoperative instructions prescribed by dentist.

Assist dentist in management of medical or dental emergencies.

Take and record medical and dental histories and vital signs of patients.

Stay at home Parent 09/1993 to 08/1995
Self – Arcadia, IN

Support children's emotional and social development, encouraging understanding of others and positive self-concepts.
Stay at home mother

Head Dental Assistant 02/1989 to 08/1993
Dental Group – Grand Rapids, MI

Senior Dental Assistant - managing staff, preparing work schedules, assigning duties and OSHA documentation
Hiring and evaluation of new employees

Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures.

Expose dental diagnostic x-rays.

Record treatment information in patient records.

Provide postoperative instructions prescribed by dentist.

Assist dentist in management of medical or dental emergencies.

Order and monitor dental supplies and equipment inventory.

Fabricate temporary restorations or custom impressions from preliminary impressions.

Establish and implement departmental policies, goals, objectives, and procedures, conferring with other staff management as necessary.

Medical Receptionist 12/1986 to 01/1989
Robert Fishco. – Bradenton, FL

Greet patients

Answer telephones and direct calls to appropriate staff.

Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.

Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.

Complete insurance or other claim forms.

Receive and route messages or documents, such as laboratory results, to appropriate staff.

Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.

Dental Receptionist/Assistant 04/1985 to 10/1986
Edwin J. Szczepanik. DDS – Orlando, FL

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

Receive payment and record receipts for services.

Schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain records, manually or using computer.

Record treatment information in patient records.

Expose dental diagnostic x-rays.

Education