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The Emery Company LLC - Office Manager Resume Example

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Aiden Jackson
XX XXXXXX XXX XX, Rockledge, FL 32955
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Outgoing Office Manager offering superb customer service proficiency and passion for exceeding sales goals. Results-oriented professional, specializing in Efficiently utilizing time and managing operations . Reliable and personable with unique ability to relate to diverse clients and close high-dollar sales, as well as handling day to day office activities. 

Skills
  • Customer and Personal Service
  • Active Listening
  • Speaking
  • Coordination
  • Management of Personnel Resources
  • Negotiation
  • Time Management
  • Service Orientation
  • Clerical
  • Complex Problem Solving
  • Personnel and Human Resources
  • Economics and Accounting
  • Communications and Media
  • Operation Monitoring
  • Troubleshooting
Experience
Office Manager May 2014Present The Emery Company LLC Cocoa, Fl
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
  • Compute figures such as balances, totals, or commissions.
  • Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
  • Analyze financial activities of establishments or departments and provide input into budget planning and preparation processes.
  • Arrange for necessary maintenance or repair work.
Fine dining server May 2013Jul 2014 Domenicos Rockledge, fl
  • Monitor employee and patron activities to ensure liquor regulations are obeyed.
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Greet guests, escort them to their seats, and present them with menus and wine lists.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Establish standards for personnel performance and customer service.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
Bartender May 2013Jul 2014 Baci's Rockledge, FL
  • Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.
  • Train new employees.
  • Run cash registers.
  • Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors.
  • Wash glasses or other serving equipment at bars.
  • Slice and pit fruit used to garnish drinks.
  • Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
  • Stock service stations with items such as ice, napkins, or straws.
  • Take food orders and relay orders to kitchens or serving counters so they can be filled.
  • Carry food, silverware, or linen on trays or use carts to carry trays.
  • Record amounts and types of special food items served to customers.
Bartender/server Aug 2011May 2013 Ashley's Rockledge, Fl
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Monitor employee and patron activities to ensure liquor regulations are obeyed.
  • Greet guests, escort them to their seats, and present them with menus and wine lists.
  • Count money and make bank deposits.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Establish standards for personnel performance and customer service.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
Manager/Bartender Jun 2010Oct 2012 Lexi Martini Bar Melbourne, Fl
  • Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.
  • Take dining reservations.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Monitor employee and patron activities to ensure liquor regulations are obeyed.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
General Manager/Bartender Oct 2008Mar 2010 Farringdon Bistro Pub Summerville, SC
  • Count money and make bank deposits.
  • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
  • Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
  • Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.
  • Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.
  • Take dining reservations.
  • Monitor employee and patron activities to ensure liquor regulations are obeyed.
Education
High School Diploma : General Jun 1998 George Jenkins Lakeland, Fl
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Resume Details

This is a real resume for a Office Manager in Rockledge, Florida with experience working for such companies as The Emery Company Llc, Domenicos, Bacis. This is one of the hundreds of Office Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Office Manager resume.

Previous Companies:

  • The Emery Company LLC
  • Domenicos
  • Bacis

Previous Job Positions:

  • Office Manager
  • Fine dining server
  • Bartender
  • server
  • Manager

Schools:

  • George Jenkins

Level of Education:

  • High School Diploma

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