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National City Bank - Office Manager Resume Example

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Caleb Baker
  • XXXX XXXXXXXX, Essexville, MI 48732
  • H: XXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXX
Professional Summary
Multifaceted Office Manager with extensive customer service background who incorporates productivity, quality and service improvements.  Effectively utilizes sales and motivational skills.
I have been retired and I am looking to earn some extra money using my customer service skills.
Experience
Office Manager, 10/2005 to 12/2008
National City Bank Saginaw, MI
Managed a staff of 7.  Responsible for motivating the team to reach goals in Deposits, Consumer Loans, Mortgages and Investment Sales.
*  Coached team through Business Efficacy and Leading by example.  Provided guidance and support to the entire team.
*  Resolved Customer and team member problems in a timely manner.
*  Adapted readily to changing environment by encouraging and participating in teamwork.
Branch Manager III, Assistant Vice President, 01/2001 to 09/2005
Standard Federal Bank Saginaw, MI
Managed a staff of 11.  Responsible for motivating the team to reach goals in Deposits, Consumer Loans, Commercial Loans, Mortgages and Investment Sales.
*  Exceeded goals for three consecutive years
*  Resolved customer and team member problems in a timely manner.
*  Adapted readily to changing environment by encouraging and participating in teamwork.
Financial Manager II, 02/1996 to 01/2001
Michigan National Bank Saginaw, MI
Managed a staff of 10.  Responsible for reaching goals in Investment Sales, Deposits, New Accounts and Loans
Senior Customer Service Representative  1993- 1996
Assistant Branch Manager  1989-1996
*  This position was eliminated and title changed to Senior Customer Service Representative
Customer Sales Representative II  1976-1989
Branch Specialist
Michigan Bankard Sales Department
Education
Delta Collage -
Business Courses
American Institute of Banking, General Banking Diploma
Sales Training through Cohen Brown & Michigan National Bank
Continuous Sales and Product Training through Standard
Federal Bank and National City Bank.
PNC Bank
One PNC Plaza
20th Floor
249 Fifth Ave.
Pittsburgh, PA 15222-2707
1-877-968-7762
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Resume Details

This is a real resume for a Office Manager in Essexville, Michigan with experience working for such companies as National City Bank, Standard Federal Bank, Michigan National Bank. This is one of the hundreds of Office Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Office Manager resume.

Previous Companies:

  • National City Bank
  • Standard Federal Bank
  • Michigan National Bank

Previous Job Positions:

  • Office Manager
  • Branch Manager III
  • Assistant Vice President
  • Financial Manager II

Schools:

  • Delta Collage

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