Mr Furniture - Office Manager Resume Example

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Anna Gonzales
XXXX XXXXXX XX, Augusta, GA 30906
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished Office Professional adept at effective multi-tasking and achieving outstanding results in high-pressure environments. Proven experience in both private and public sector.

Determined Administrator with a passion for creating successful employee education programs. Proven track record of increasing staff retention, boosting sales, and improving organization.

Team-focused professional with thirteen years' experience managing increasing responsibility at local and national companies. Valued member of any team with expert mathematical and analytical abilities.

Skills
  • Administration and Management
  • Sales and Marketing
  • Coordination
  • Critical Thinking
  • Service Orientation
  • Complex Problem Solving
  • Judgment and Decision Making
  • Management of Financial Resources
  • Customer and Personal Service
Experience
Office Manager May 2012Nov 2015 Mr. Furniture Augusta, GA
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Formulate pricing policies for merchandise, according to profitability requirements.
  • Keep records of purchases, sales, and requisitions.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Use computers to organize and locate inventory, and operate spreadsheet and word processing software.
  • Examine, evaluate, or process loan applications.
  • Network within communities to find and attract new business.
  • Approve, reject, or coordinate the approval or rejection of lines of credit, or personal loans.
  • Oversee the flow of cash or financial instruments.
Office Manager and Sales Oct 2004May 2012 Mikes Furniture and More Martinez , GA
  • Provide staff with assistance in performing difficult or complicated duties.
  • Monitor sales staff performance to ensure that goals are met.
  • Listen to and resolve customer complaints regarding services, products, or personnel.
  • Hire, train, and evaluate personnel.
  • Visit retailers and sales representatives to promote products and gather information.
  • Keep records pertaining to purchases, sales, and requisitions.
  • Read work orders or receive oral instructions to determine work assignments or material or equipment needs.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Assistant Manager and Photo Lab Manager Apr 2000Aug 2003 Eckerd Drug Store Augusta, GA
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Estimate consumer demand and determine the types and amounts of goods to be sold.
  • Keep records of purchases, sales, and requisitions.
  • Assign employees to specific duties.
  • Enforce safety, health, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Train or supervise sales or clerical staff.
  • Greet customers and ascertain what each customer wants or needs.
Education
High School Diploma May 1999 Williston Elko High School Williston, SC

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About this resume

Office Manager FROM Augusta , Georgia RESUME

This is a resume for a Office Manager in Augusta, Georgia with experience working for such companies as Mr Furniture and Mikes Furniture and More. The grade for this resume is 0 and is one of hundreds of Office Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Office Manager resume.

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School Attended
Williston Elko High School