Louisiana Department of Transportation and Development LA DOTD - Office Manager Resume Example

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Mia Cook
XXX XXXXXXXXXXX XXX , Logansport , LA 71049
Home: XXXXXXXXXXXX - XXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Responsible Office Manager proficient in communications and computer skills. Passionate and motivated, with a drive for excellence. 9 years in customer service and clerical positions.

Skills
  • Telecommunications
  • Computers and Electronics
  • Clerical
  • Customer and Personal Service
  • Administration and Management
  • Coordination
  • Judgment and Decision Making
  • Equipment Maintenance
Experience
01/2012 to Present
Office Manager Louisiana Department of Transportation and Development (LA DOTD) - Shreveport, LA
  • Monitor the facility to ensure that it remains safe, secure, and well-maintained.
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.
  • Acquire, distribute and store supplies.
  • Analyze internal processes and recommend and implement procedural or policy changes to improve operations
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Hear and resolve complaints from customers or the public.
  • Schedule appointments and maintain and update appointment calendars.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with invoices, balance sheets, or other documents.
  • File and maintain records.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Keep a current record of staff members' whereabouts and availability.
05/2006 to 12/2011
Bank Teller, Bookkeeper, Proofing Assistant, Receptionist Shelby Savings Bank - Center, TX
  • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
  • Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
  • Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
  • Comply with federal, state, and company policies, procedures, and regulations.
  • Compare computer printouts to manually maintained journals to determine if they match.
  • Perform general office duties such as filing, answering telephones, and handling routine correspondence.
  • Answer telephone calls and respond to inquiries or transfer calls.
  • Plan parties or other special events and services.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  • Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  • Carry out special services for customers, such as ordering bank cards and checks.
  • Identify transaction mistakes when debits and credits do not balance.
  • Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
  • Perform clerical tasks such as typing, filing, and microfilm photography.
  • Resolve problems or discrepancies concerning customers' accounts.
Education
05/2005
High School Diploma:
Joaquin High School - Joaquin, TX
Bachelor of Science: Business Administration LSUS - Shreveport, LA
Studied Business Administration for two and half years before having to go to work to help support my family.
Bachelor of Science: Accounting University of Louisiana - Monroe - Monroe, LA
Studied at ULM for two years before transferring to LSUS and changing my major to Business Administration.
Additional Information
Proficient with Microsoft Office, as well as 10-key data entry.

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About this resume

Office Manager FROM Logansport , Louisiana RESUME

This is a resume for a Office Manager in Logansport, Louisiana with experience working for such companies as Louisiana Department of Transportation and Development LA DOTD and Shelby Savings Bank. The grade for this resume is 0 and is one of hundreds of Office Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Office Manager resume.

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School Attended
Joaquin High School