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Louisiana Department of Transportation and Development LA DOTD - Office Manager Resume Example

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Mia Cook
XXX XXXXXXXXXXX XXX , Logansport , LA 71049
Professional Summary

Responsible Office Manager proficient in communications and computer skills. Passionate and motivated, with a drive for excellence. 9 years in customer service and clerical positions.

  • Telecommunications
  • Computers and Electronics
  • Clerical
  • Customer and Personal Service
  • Administration and Management
  • Coordination
  • Judgment and Decision Making
  • Equipment Maintenance
01/2012 to Present
Office Manager Louisiana Department of Transportation and Development (LA DOTD) - Shreveport, LA
  • Monitor the facility to ensure that it remains safe, secure, and well-maintained.
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.
  • Acquire, distribute and store supplies.
  • Analyze internal processes and recommend and implement procedural or policy changes to improve operations
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Hear and resolve complaints from customers or the public.
  • Schedule appointments and maintain and update appointment calendars.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with invoices, balance sheets, or other documents.
  • File and maintain records.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Keep a current record of staff members' whereabouts and availability.
05/2006 to 12/2011
Bank Teller, Bookkeeper, Proofing Assistant, Receptionist Shelby Savings Bank - Center, TX
  • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
  • Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
  • Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
  • Comply with federal, state, and company policies, procedures, and regulations.
  • Compare computer printouts to manually maintained journals to determine if they match.
  • Perform general office duties such as filing, answering telephones, and handling routine correspondence.
  • Answer telephone calls and respond to inquiries or transfer calls.
  • Plan parties or other special events and services.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  • Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  • Carry out special services for customers, such as ordering bank cards and checks.
  • Identify transaction mistakes when debits and credits do not balance.
  • Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
  • Perform clerical tasks such as typing, filing, and microfilm photography.
  • Resolve problems or discrepancies concerning customers' accounts.
High School Diploma:
Joaquin High School - Joaquin, TX
Bachelor of Science: Business Administration LSUS - Shreveport, LA
Studied Business Administration for two and half years before having to go to work to help support my family.
Bachelor of Science: Accounting University of Louisiana - Monroe - Monroe, LA
Studied at ULM for two years before transferring to LSUS and changing my major to Business Administration.
Additional Information
Proficient with Microsoft Office, as well as 10-key data entry.
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Resume Details

This is a real resume for a Office Manager in Logansport, Louisiana with experience working for such companies as Louisiana Department Of Transportation And Development La Dotd, Shelby Savings Bank. This is one of the hundreds of Office Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Office Manager resume.

Previous Companies:

  • Louisiana Department of Transportation and Development LA DOTD
  • Shelby Savings Bank

Previous Job Positions:

  • Office Manager
  • Bank Teller
  • Bookkeeper
  • Proofing Assistant
  • Receptionist


  • Joaquin High School
  • LSUS
  • University of Louisiana - Monroe

Level of Education:

  • High School Diploma
  • Bachelor of Science

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