Office ManagerDearborn, Michigan
Goal driven customer service specialist with 20+ years of industry achievement and demonstrated success in customer satisfaction. Tenacious in expanding and maintaining clientele through strong interpersonal skills and honest business practices. Dedicated to exceeding customer expectations through creative design and problem solving.
Directly assisted owner of a high volume family owned upholstery and window treatment business in daily operations of sales and design services.
Greeted customers and provided product information and design options to help them make informed decisions on fabric purchases and window treatments. Answered questions relating to operation and care of merchandise. Recommend or selected products based on customer needs and personal design esthetics. Performed daily operations duties, such as providing customers with estimates, processing payments, organizing samples and fabric inventory for retail space, and managing company correspondence. In addition to sales and design consultation, I worked closely with the seamstresses, interior designers, upholsterers, and subcontractors, to set goals for installation deadlines and ensure job success.
NOTE: This was a voluntary employment assisting my Father to maintain his workload, and in personal recovery from Hurricane Ike, which devastated his home and business on Galveston island in September of 2008.
Assisted general contractor/owner of high-demand remodeling business. Restored order to the home office in which this business is run. Duties included; sorting through paperwork to reestablish a well organized filing system, rearranged shelving and furniture to create ease and mobility in work area, attaining copies of insurance and utility records for reimbursement purposes, and performing data entry of yearly financial records for tax preparation. In addition to my office duties, I would occasionally get the opportunity to get my hands dirty and help with construction on job sites. I was also the personal chef and housekeeper to a household of six, as my father's house became a refuge to his friends left homeless after the storm.
Managed day to day back of the house operations of two family owned restaurants and hotel banquet facility serving world travelers on the South Shore of Lake Tahoe.
Assisted owners in overseeing of all aspects of back of the house operations such as menu development, inventory, scheduling, and training new employees. Communicated daily with owners discussing overall business performance and new menu strategies. Performed quality inspections of all food products and sanitation practices. Supervisory duties included; instructing cooks and other workers in the preparation and presentation of menu items, as well as demonstrating new cooking techniques and recipes to kitchen staff. Collaborated with banquette sales team to develop and adapt menus for special guests or functions. Determined production schedules and staff requirements necessary to ensure timely delivery food service.
Performed multiple cooking tasks from pantry to pastries in high end and very exclusive country club located in the San Francisco Bay area of California.
Worked closely with highly trained and talented chefs from around the country to serve guests of very distinguished pallets. Trained under Executive Chef, Michael Nakahara of the Fairmont Hotel, San Francisco. Daily operations duties included; execution of original menu items, creating new menu items for the club's restaurant, assisting in ordering of inventory, and working in all areas of the kitchen to promote absolute guest satisfaction. Specialized duties included; creating artistic plates and platters for member events and functions, helping to orchestrate service of holiday banquet events in which guest numbers exceeded 900 people, and training new employees.
Graduated from a North Carolina Public School while simultaneously completing course work at a Vocational School for Cosmetology.
Completed Second Year course work hours required by the North Carolina State Board of Cosmetology.
Completed year one course work hours required by the South Carolina State Board of Cosmetology.
This is a real resume for a Office Manager in Clyde, North Carolina with experience working for such companies as Stephens Upholstering, Laiacona Remodeling, Timber Cove Services Llc. This is one of the hundreds of Office Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Office Manager resume.
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