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John LaMothe - Office Manager Resume Example

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Ella Peterson
XX XXX XXXXXXX XXX, Wappingers Falls, NY 12590
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXX
Professional Summary
Service oriented Database Specialist with more than 10 years of customer service background. Core competencies include keyboard skills, working with various types of people from different backgrounds as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
Skills
  • Typing  65 WPM
  • Customer and Personal Service
  • Computer knowledge
  • Active Listening
  • Reading Comprehension
  • Judgment and Decision Making
  • Active Learning
Experience
Office Manager/Medical Billing Nov 2009Present John LaMothe, Ph.D Poughkeepsie, NY
  • Welcome patients and check them in for their appointment.
  • Collect co-payment from patient.
  • Work with insurance companies regarding patient billing and settle any discrepancies.  
  • Prepare itemized billing statements for co-payments or office visit bills.
  • Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods.
  • Keep records of invoices and support documents.
  • Ensure all EOB's are entered into computer system and maintain accurate records for all patients.
  • Maintain office with supplies, pay monthly bills including rent and utilities. 
Waitress/Admin Jun 2004Nov 2009 Bonefish Grill Poughkeepsie, NY
  • Greet guests and make them feel welcome.
  • Inform guests of specials and answer any questions.
  • Take food orders, enter orders into computer, oversee accuracy and deliver meals to guests.
  • Describe and recommend wines to customers.
  • Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
  • Ensure dining room was kept clean before, during, and after shift
  • Record server sales in database for the day.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Answer telephone calls, take reservations, help with questions regarding the restaurant.
  • Take compliment or complaints and enter into database for recording.
  • Handle the cash flow of the restaurant and have bank deposits ready for Brinks to pick up. 
  • Record all invoices that came into the restaurant and submit for payments. Keep records of collections and disbursements and ensure accounts are balanced.
  • Monthly P&L reports.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Complete forms in accordance with company procedures.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
Waitress Oct 2000Jun 2004 Cracker Barrel Fishkill, NY
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Collect payments from customers.
  • Clean tables or counters after patrons have finished dining.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers.
  • Provide guests with information about local areas, including giving directions.
Supervisor of Corrections & Balancing Feb 1992Dec 1995 Instinet New York, NY
  • Responsible for institutional balancing and corrections for processing. 
  • Discerning whether differences exist between our internal blotters and our clearing house. 
  • Reconciling of house account positions and money differerences. 
  • Perform proper adjustments if needed to balance accounts.
  • Keep accurate records of all adjustments and maintain files for future reference. 
  • Provide monthly commission reports on a spreadsheet using Microsoft for Accounting.
  • Work with customers and traders on a daily basis on problems or corrections. Research all problems and submit correction forms for processing.
  • Tabulate and categorize all corrections processed. run daily reports to ensure accountability for trades added, canceled or changed on the system.
  • Assist trade support with entry of customer trades
Supervisor Order Department Jan 1991Feb 1992 A.T. Clayton New York, NY
  • Enter and change orders in computer system.
  • Check acknowledgment and purchase orders.
  • Enter rush orders and fax acknowledgments out.
  • Mail out daily acknowledgments.
  • Work with customers to get accurate information on orders
  • Update company files of all customers.
  • Generate monthly quantity reports.
  • Enter price listing for paper mills and keep files up to date on all changes.
  • Administrative duties for Vice President of Operations.
  • Oversee staff of four order clerks.
Administrative Assistant Trading Room Jun 1982Nov 1990 Spear Leeds & Kellogg New York, NY
  • Enter trade information, stock quotes, prices and transaction on the database system. 
  • Write and process stock tickets. 
  • Liaison with back office to provide trade information.
  • Utilize financial publications to assist traders in "buy and sell" strategy. Analyze commission bills using Lotus 1-2-3. 
  • Process reports to margin and P&S department.
  • Trouble shoot customer account problems and correct trading errors.
  • Diverse administrative duties.
Education
Associate of Arts : Arts and Humanities May 2014 Dutchess Community College Poughkeepsie, NY
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Resume Details

This is a real resume for a Office Manager in Wappingers Falls, New York with experience working for such companies as John Lamothe, Phd, Bonefish Grill. This is one of the hundreds of Office Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Office Manager resume.

Previous Companies:

  • John LaMothe
  • PhD
  • Bonefish Grill

Previous Job Positions:

  • Office Manager
  • Medical Billing
  • Waitress
  • Admin
  • Supervisor of Corrections & Balancing

Schools:

  • Dutchess Community College

Level of Education:

  • Associate of Arts

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