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Help Air Conditioning & Heating - Office Manager Resume Example

Chloe Torres
XX XXX XXXX, Grayson, KY 41143

Seasoned self-starter with more than 20 years of experience in fast-paced office settings. Excellent organizational and communication skills. Track record of achieving exceptional results in business management and personnel issues.

  • Customer and Personal Service
  • Complex Problem Solving
  • Time Management
  • Management of Personnel Resources
  • Work independently or with a group
  • Critical Thinking/Conflict Management
  • Excellent Multi-tasking skills
  • Detail Oriented
Office Manager Jan 2008Dec 2012 HELP Air Conditioning & Heating Grayson, KY
  • Quickbooks Pro Accounting Software
  • Payroll, AP, AR, Inventory, General Leder
  • Banking/daily general errands
  • Resolve customer complaints
  • Manage employees (hiring/firing)
  • Administer drug testing of employees
  • Shipping/Receiving
  • Open/Close office daily
  • Oversee repairs and maintenance of vehicles and buildings
  • Research of prospective new product lines
  • Designed and maintained company website
  • Answer phones and scheduled service calls
Customer Service Representative Dec 2006Dec 2007 Cingular/AT&T Ashland, KY
  • Recieve incoming calls from current and prospective customers
  • Resolve the customer's issues in a timely manner utilizing a variety of software programs
  • Upsell additional products/services
Office Manager Sep 1996Apr 2001 Grayson Seasons-Mechanical Grayson, KY
  • Quickbooks Pro Accounting Software
  • Payroll, AR, AP, Inventory, General Ledger
  • Daily banking and other general errands
  • Open/Close office daily
  • Bank Reconciliation
  • Answer phones, schedule service calls, handle complaints as needed
  • Make decisions in the owners' absence as needed
  • Check references on prospective new employees
Bookkeeper Jul 1989Jan 1994 Wil-Gra Builders, Inc. Grayson, KY
  • Peachtree Accounting Software
  • Payroll, AP, AR, General Ledger
  • Daily banking/general errands
  • Answer phones/take and relay messages
  • Open office/disarm alarm in mornings
Bookkeeper Jul 1989Jan 1994 Grayson Bowling Centre Grayson, KY
  • Worked at Grayson Bowling Centre and Wil-Gra Builders at the same time as both companies were run from the same office.  My duties for both were primarily the same.


Associate of Applied Science : Criminal Justice May 2014 Ashland Community & Technical College Ashland, KY Received 'Outstanding Student' in Criminal Justice and 'Excellence in Biology' Awards. Consistently carried 3.0+ GPA. Received high scores on the Criminal Justice NOCTI Exam (program exit exam).
High School Diploma : Business May 1989 East Carter High School Grayson, KY Accounting I & II, Data & Word Processing; Member of FBLA (Future Business Leaders of America), SADD (Students Against Drunk Driving), Library Club. Graduated with honors on an Academic/Business Diploma.
Additional Information
Completed 11-week Citizen's Police Academy hosted by the Kentucky State Police [2014]
Served as Vice-President of Carter County MADD (Mothers Agains Drunk Driving)[1989-1993]
Served on Young Life (youth group) committee [2004-2005]
Volunteered with East Carter Youth Resource Center [2001-2004]
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Resume Details

This is a real resume for a Office Manager in Grayson, Kentucky with experience working for such companies as Help Air Conditioning & Heating, Cingular, At&t. This is one of the hundreds of Office Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Office Manager resume.

Previous Companies:

  • HELP Air Conditioning & Heating
  • Cingular
  • AT&T

Previous Job Positions:

  • Office Manager
  • Customer Service Representative
  • Bookkeeper


  • Ashland Community & Technical College
  • East Carter High School

Level of Education:

  • Associate of Applied Science
  • High School Diploma

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