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Dior Divas Inc - Office Manager Resume Example

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Jayden Robinson
XXX XX XXXXXXX XXX XX, Daytona Beach, FL 32114
XXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary

Dedicated customer service skilled with 5 + years of experience combining management and customer service expertise in administrative assistance and customer service call centers. Looking for a position as customer services or administrative positions in a fast growth company. Friendly and enthusiastic cleaning skills with 8 years of specialization in housekeeping related positions. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.Service-oriented office manager with 2 year background in business sales and marketing. Core competencies include administrative tasks, customer relations service and fast learning as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.


Skills
  • Customer and Personal Service
  • Service Orientation
  • Clerical
  • English Language
  • Reading Comprehension
  • Writing
  • Critical Thinking
  • Coordination
  • Active Learning
  • Judgment and Decision Making
  • Computers and Electronics
  • Administration and Management
  • Sales and Marketing
  • Telecommunications
  • Quality Control Analysis
  • Operation and Control
Experience
Office Manager/Administrative Assistant Jul 2011Oct 2013 Dior Divas Inc. S. Daytona Beach, Fl
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Contact customers to respond to inquiries or to notify them of products purchased.
  • Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
Housekeeper Mar 2009Jun 2011 Ramada Inn Daytona Beach, Fl
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
  • Dust and polish furniture and equipment.
  • Keep storage areas and carts well-stocked, clean, and tidy.
  • Request repair services and wait for repair workers to arrive.
  • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
  • Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
teleservice represenatative Jan 1999Aug 2001 S.A.C Companies Ormond Beach, Fl
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Obtain customers credit/debit information for balance tranfers.
  • Provide related accounts and offers to customers.
  • Complete bank tranfers with customers by phone while providing different options for services applied.
  • Maintained knowledge of  two programs provides through company programs.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Solicit sales of new or additional services or products.
Cashier May 2000Dec 2000 Target Stores Daytona Beach, Fl
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Process merchandise returns and exchanges.
  • Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Request information or assistance using paging systems.
Education
High School Diploma: All required graduate courses May 1999 Seabreeze High School Ormond Beach, Fl Specialized in Computer applications I & II and
Computer Technology high school courses.
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Resume Details

This is a real resume for a Office Manager in Daytona Beach, Florida with experience working for such companies as Dior Divas Inc, Ramada Inn, Sac Companies. This is one of the hundreds of Office Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Office Manager resume.

Previous Companies:

  • Dior Divas Inc
  • Ramada Inn
  • SAC Companies

Previous Job Positions:

  • Office Manager
  • Administrative Assistant
  • Housekeeper
  • teleservice represenatative
  • Cashier

Schools:

  • Seabreeze High School

Level of Education:

  • High School Diploma

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