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CENTER FOR SPEECH AND LANGUAGE THERAPY - Office Manager Resume Example

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Audrey Patterson
XXX XXXXXXXX XXXXX, Los Banos, CA 93635
XXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary
Highly efficient, reliable and industrious professional. With strong interpersonal, training and communication skills gained via years of exemplary and loyal service for busy establishments within the hospitality and customer service service industries. 
Skills
  • Consistently provides the highest standards of service & integrity.
  • Excellent ability to analyze and interpret the needs of customers and offer appropriate solutions.
  • Forged strong relationships with customers, staff, guests and group organizers.
  • Strong written and verbal interpersonal communication skills with the ability to provide excellent customer service.
  • Bilingual in both English and Spanish.
Experience
CENTER FOR SPEECH AND LANGUAGE THERAPY LOS BANOS, CA OFFICE MANAGER Jan 2011Present
  • Supervision of patient scheduling, registration, medical records, billing and collection, data entry and processing, and cash posting.
  • Provide translation services from English to Spanish in patient assessments.  
  • Develop, implement and maintain office policies and procedures.
  • Promote excellent customer service
  • Establish  a rapport with school district to ensure the referral process is a smooth and an easy process for both patient and school personal.
  • Oversee billing, coding, and collections. Reconcile account information.
  • Pay medical office bills.
  • Order medical and office supplies.
  • Submit claims to insurance, process company's response to claims, submit billing statements to patients.
  • Provide educational material for patients.
FUEGO Turlock, CA Waitress and Bar Back Feb 2005Sep 2007
  • Responsibilities included overseeing reservations, assisting in menu development, training staff and serving as the restaurant's representative to the public. 
  • Excellent and prompt bar back experience with occasional bar tending duties, such as making cocktails from scratch using fine, local and organic ingredients. 
  • Utilized customer service skills to take orders, serve others' needs and answer questions.
BANK OF AMERICA GUSTINE, CA SENIOR BANK TELLER Jun 1999Feb 2004
  • Responsible for cash/checking deposits, processing loan payments, opening accounts, processing direct deposit accounts, activate ATM/debit cards.
  • Cash handling, customer service, balance drawer, petty cash, and place orders for inventory.
  • Initially hired as entry-level tell; promoted due to accuracy, speed and skills.
  • Maintained proper cash limits, cashed checks, accepted deposits and issued cashier's checks, money orders, travelers checks, cash advances and funds transfers. 
Education
Orestimba High School Newman, CA High School Diploma Jun 1999
Languages

Fluent in Spanish

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Resume Details

This is a real resume for a Office Manager in Los Banos, California with experience working for such companies as Center For Speech And Language Therapy, Fuego, Bank Of America. This is one of the hundreds of Office Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Office Manager resume.

Previous Companies:

  • CENTER FOR SPEECH AND LANGUAGE THERAPY
  • FUEGO
  • BANK OF AMERICA

Previous Job Positions:

  • Office Manager
  • Waitress and Bar Back
  • SENIOR BANK TELLER

Schools:

  • Orestimba High School

Level of Education:

  • High School Diploma

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