Avalon School of Cosmetology - Office Manager Resume Example

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Isaac Wright
Professional Summary

A highly resourceful, flexible, innovative, and enthusiastic
individual who possesses a considerable amount of knowledge
regarding administrative and office procedures. A quick learner
who can absorb new ideas and is experienced in coordinating,
planning and organising a wide range of administrative activities.
Well organised and an excellent team player with a proven ability
to work proactively in a complex and busy office environment.
  • Bilingual: Tagalog
  • Active Listening
  • Customer and Personal Service
  • Coordination
  • Time Management
  • Active Learning
  • Learning Strategies
Office Manager 06/2015 to Present
Avalon School of Cosmetology Alameda, CA
  • Prepare, maintain, or oversee the preparation and maintenance of attendance, activity, planning, or personnel reports and records.
  • Direct and coordinate school maintenance services and the use of school facilities.
  • Update and maintain customer information records, such as beauty services provided.
  • Administered various complex statistical records for enrollment procedures.  
  • Maintained quality of information and ensured compliance to time frame. 
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
Teller 01/2014 to 05/2014
Cash 1 Hayward, CA
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
Manager 01/2013 to 02/2014
Journey's Livermore, CA
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Keep records of purchases, sales, and requisitions.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
High School Diploma: Jun 2011 Hayward High School - Hayward, CA
Pediatric Nurses Peralta Colleges - Oakland, Ca

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About this resume

Office Manager FROM Oakland , California RESUME

This is a resume for a Office Manager in Oakland, California with experience working for such companies as Avalon School of Cosmetology and Cash 1. The grade for this resume is 0 and is one of hundreds of Office Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Office Manager resume.

School Attended
Hayward High School