Avalon School of Cosmetology - Office Manager Resume Example

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Isaac Wright
XXXX XXXXXXXX XXX , Oakland , CA 94601 | (H) XXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

A highly resourceful, flexible, innovative, and enthusiastic
individual who possesses a considerable amount of knowledge
regarding administrative and office procedures. A quick learner
who can absorb new ideas and is experienced in coordinating,
planning and organising a wide range of administrative activities.
Well organised and an excellent team player with a proven ability
to work proactively in a complex and busy office environment.
Skills
  • Bilingual: Tagalog
  • Active Listening
  • Customer and Personal Service
  • Coordination
  • Time Management
  • Active Learning
  • Learning Strategies
Experience
Office Manager 06/2015 to Present
Avalon School of Cosmetology Alameda, CA
  • Prepare, maintain, or oversee the preparation and maintenance of attendance, activity, planning, or personnel reports and records.
  • Direct and coordinate school maintenance services and the use of school facilities.
  • Update and maintain customer information records, such as beauty services provided.
  • Administered various complex statistical records for enrollment procedures.  
  • Maintained quality of information and ensured compliance to time frame. 
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
Teller 01/2014 to 05/2014
Cash 1 Hayward, CA
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
Manager 01/2013 to 02/2014
Journey's Livermore, CA
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Keep records of purchases, sales, and requisitions.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Education
High School Diploma: Jun 2011 Hayward High School - Hayward, CA
Pediatric Nurses Peralta Colleges - Oakland, Ca

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About this resume

Office Manager FROM Oakland , California RESUME

This is a resume for a Office Manager in Oakland, California with experience working for such companies as Avalon School of Cosmetology and Cash 1. The grade for this resume is 0 and is one of hundreds of Office Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Office Manager resume.

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School Attended
Hayward High School