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Consolidated Aviation Services - Office Lead Resume Example

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Isaiah Edwards
XXXXX XXXXX XXXXX XXXX
Spring, TX 77386
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Professional Summary

Hard working customer service representative who drives high sales in both slow and busy shifts. Confident and committed with background in maintaining high standards of  service during high-volume, fast-paced operations and dedication/dependability reinforced by consistent “exceeds expectations” ratings on performance reviews. Maintains an orderly and neat store floor at all times.

Skills
  • Customer and Personal Service
  • Judgment and Decision Making
  • Education and Training
  • Quality Control Analysis
  • Critical Thinking
  • Speaking
  • Coordination
  • Active Listening
Experience
Office Lead Jun 2014Present Consolidated Aviation Services Humble, TX
  • Distribute cargo in such a manner that space use is maximized.
  • Calculate load weights for different aircraft compartments, using charts and computers
  • Keep records of all goods shipped, received, and stored.
  • Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group.
  • Prepare manifests showing numbers of airplane passengers and baggage, mail, and freight weights, transmitting data to destinations.
  • Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.
  • Direct or participate in cargo loading to ensure completeness of load and even distribution of weight.
  • Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
Warehouse Lead Dec 2012Nov 2014 United Cargo Houston, TX
  • Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.
  • Collaborate with workers and managers to solve work-related problems.
  • Review work throughout the work process and at completion to ensure that it has been performed properly.
  • Evaluate employee performance and prepare performance appraisals
  • Conduct staff meetings to relay general information or to address specific topics, such as safety.
  • Inspect equipment for wear and for conformance to specifications.
  • Assess training needs of staff and arrange for or provide appropriate instruction.
  • Participate in the hiring process by reviewing credentials, conducting interviews, or making hiring decisions or recommendations.
  • Inventory supplies and requisition or purchase additional items, as necessary.
Traffic Agent Oct 2012Jan 2013 CAS Humble, TX
  • Prepare manifests showing numbers of airplane passengers and baggage, mail, and freight weights, transmitting data to destinations.
  • Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group.
  • Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods
  • Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery
  • Record numbers of units handled or moved, using daily production sheets or work tickets.
Floor Supervisor Apr 2008Oct 2012 McDonalds Chicago , IL
  • Monitor operations to ensure that rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
  • Resolve customer or employee complaints.
  • Greet customers and ask about the quality of service they are receiving.
  • Evaluate workers' performance and prepare written performance evaluations.
  • Interview, hire, or train workers.
Education
High School Diploma: Fine Arts Chicago, IL Curie Metro Jun 2012
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Resume Details

This is a real resume for a Office Lead in Spring, Texas with experience working for such companies as Consolidated Aviation Services, United Cargo, Cas. This is one of the hundreds of Office Lead resumes available on our site for free. Use these resumes as templates to get help creating the best Office Lead resume.

Previous Companies:

  • Consolidated Aviation Services
  • United Cargo
  • CAS

Previous Job Positions:

  • Office Lead
  • Warehouse Lead
  • Traffic Agent
  • Floor Supervisor

Schools:

  • Curie Metro

Level of Education:

  • High School Diploma

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