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HCA Physicians - Office Coordinator Resume Example

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John Hall
  • XXX XXXXXXX XXX, Goose Creek, SC 29445
  • H: XXXXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic Office Coordinator with 14 years history with MUSC'sFamily Medicine Residency Program. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Ethics and Compliance, Coding,
Patient Satisfaction and both Registration and Scheduling management. 

Skills
  • I understand how Family Medicine differs from Specialty Care and what it needed to succesfully both manage and work within a Primary Care office.
    Insurance and Coding experience.
    Strong, dedicated work ethic.
    Ethics and Compliance knowledge and experience.
    The ability to handle patient complaints from dissatifaction with the scheduler to anger over not being prescribed Narcotic medications.

    Critical Thinking Complex Problem Solving Judgment and Decision Making Time Management
Experience
Office Coordinator, 04/2012 to Present
HCA Physicians Charleston, SC
Office Coordinator, 04/2012 to Present
HCA Physicians Charleston, SC
Office Coordinator, 06/2006 to Present
University Medical Associates Charleston , SC
Supervised and managed Registration, Refferals  and RSO team.
Worked with 30 residents and 5 attendings weekly to ensure all Progress Notes were done accurately and completed within 48 hours.
Met with all outside and MUSC maitenance vendors
to set up all inspections and repairs.
Handled all patient complaints.
Managed staff payroll.
Ensured staff completed all CATTS training before the deadline.
Attended all AIDET conferences and implemented new customer service policies bringing up both customer service scores and staff morale.
Stayed current with all insurance updates, changes
and laws.
Maintained a good working relationship with residents and attendings.
Lead Registration Rep, 08/2000 to 06/2006
University Medical Associates Charleston, SC
Registered patients in Keane and IDX maintaining a 98% and above accuracey rate.
Scheduled patients in Practice Partner and arranged referral appointments.
Led the effort to enroll patients into the PEP Medicaid program and handled all applications and reporting to the state.
Registration Rep, 02/1998 to 08/2000
University Medical Associates Charleston , SC
I started out in the Sleep Lab as a member of the Registration pool. After 2 months I was offered a full time position in ENT. When Rutledge Tower was completed several months later I accepted the position as Lead Registration for the 2nd floor. The departments included Cardiology, Vasc. Surgery, ECHO, Vasc. Lab, Audiology and ENT. At the time, we had paper charts, but scheduled in Practice Partner and Registered patients in Keane.  
Education
Jun 1987 Ravenswood High School - Ravenswood, WV
Awards
MUSC Administrative Employee of the Year 1998.
University Family Medicine Administrative Employee of the Year 2000 & 2008.
Trident Family Health Administrative Employee of the Year 2012.
 
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Resume Details

This is a real resume for a Office Coordinator in Goose Creek, South Carolina with experience working for such companies as Hca Physicians, University Medical Associates. This is one of the hundreds of Office Coordinator resumes available on our site for free. Use these resumes as templates to get help creating the best Office Coordinator resume.

Previous Companies:

  • HCA Physicians
  • University Medical Associates

Previous Job Positions:

  • Office Coordinator
  • Lead Registration Rep
  • Registration Rep

Schools:

  • Ravenswood High School

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