Customer Service Rep...
Chattanooga, TennesseeDr Mehmet C Pekerol - Office Clerk Resume Example
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Leah
Long
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,
CANA
,
VA
24317 |
(H) XXXXX XXXXXXXX |
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Professional Summary
Service-oriented customer care specialist with 12 year background in retail, healthcare and hospitality- service sector. Core competencies include active listening, trouble-shooting and critical thinking as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
Skills
Active Listening- Social Perceptiveness
- Critical Thinking
- Complex Problem Solving
- Time Management
- Troubleshooting
- Service Orientation
- Customer and Personal Service
Experience
Office Clerk
11/2011 to
Present
Dr. Mehmet C Pekerol, MD – West Hollywood, CA
Answer phones, schedule, check in patients, file and and organize office files and light cleaning and up keep of office plants and such. Keep money drawers in order, and record and balance daily transactions. Collect co-payments from patients and record it in their payment history and give Doctor a daily summary of payments.
Dr. Mehmet C Pekerol, MD – West Hollywood, CA
Answer phones, schedule, check in patients, file and and organize office files and light cleaning and up keep of office plants and such. Keep money drawers in order, and record and balance daily transactions. Collect co-payments from patients and record it in their payment history and give Doctor a daily summary of payments.
Hotel, Motel, and Resort Desk Clerks
02/2006 to
11/2011
Dessert Rancho Hotel
Dessert Rancho Hotel
- Answer phones, book guests, gift shop sales attendant, night time audits.
- Greet, register, and assign rooms to guests of hotels or motels.
- Contact housekeeping or maintenance staff when guests report problems.
- Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
- Record guest comments or complaints, referring customers to managers as necessary.
Personal Care Aide
07/2003 to
02/2006
Vicky Christensen – Minneapolis, Minnesota
Vicky Christensen – Minneapolis, Minnesota
- Personal assistant and care giver for Vicky Christensen phone (612) 834-8977
(612) 834-8977 Cook, clean and assist with all activities of daily living with this disabled individual.
- Administer bedside or personal care, such as ambulation or personal hygiene assistance.
- Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
- Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
- Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
Customer Service Representative
10/1999 to
06/2003
Casey's General Store – Minneapolis, Minnesota
Casey's General Store – Minneapolis, Minnesota
- Customer service representative, sales and transactions, light book keeping.
- Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
- Prepare insurance claim forms or related documents and review them for completeness.
- Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
Education
High School Diploma:
Jun 1999
Cambridge High School -
Cambridge,
MN
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