Mobile Area Water and Sewer System - Office Assistant II Resume Example

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Jackson Thompson
XXXX XXXX XXXXX XX X, Eight Mile, AL 36613
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Ph: XXXXXXXXXX
Professional Summary

Accomplished and energetic Office Assistant with a solid history of achievement in Clerical Work . Motivated leader with strong organizational and prioritization abilities. Areas of expertise include data entry, solving problems, multi- tasking as well as excellent communication snd time management skills.

Skills
  • Clerical
  • Active Listening
  • Customer and Personal Service
  • Speaking
  • Time Management
  • Computers and Electronics
  • Administration and Management
  • Critical Thinking
  • Judgment and Decision Making
  • Complex Problem Solving
  • Negotiation
  • Instructing
Experience
Mobile Area Water and Sewer System MOBILE, AL Office Assistant II May 2006Present
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
  • Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Mobile Infirmary Medical Center MOBILE, AL Office Assistant Feb 2000May 2006
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Use computers for various applications, such as database management or word processing.
  • Create, maintain, and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Maintain scheduling and event calendars.
Mobile Mental Health Center, Inc. MOBILE, AL Office Assistant/Manager Jan 1990Feb 2000
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
  • Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
  • Keep track of leave time, such as vacation, personal, and sick leave, for employees.
  • Complete time sheets showing employees' arrival and departure times.
  • Distribute and collect timecards each pay period.
Education
John L LeFlore High School MOBILE, AL High School Diploma: General Education Jun 1987
Faulkner University of Montgomery Montgomery , AL Degree pending: Business Administration

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About this resume

Office Assistant II FROM Eight Mile , Alabama RESUME

This is a resume for a Office Assistant II in Eight Mile, Alabama with experience working for such companies as Mobile Area Water and Sewer System and Mobile Infirmary Medical Center. The grade for this resume is 0 and is one of hundreds of Office Assistant II resumes available on our site for free. Use these resumes as templates to get help creating the best Office Assistant II resume.

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School Attended
John L LeFlore High School