Leerburg Enterprises Inc - Office Assistant Resume Example

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Brooklyn Henderson
XXXXX XXXXX XXXX XX , Colfax , WI 54730 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Seasoned Office Assistant and Manager with more than 5 years of experience in fast-paced work enviornment. Excellent work ethic and customer service skills. Track record of achieving exceptional results in customer care and excellent communication skills .

Skills
  • Clerical
  • English Language
  • Writing
  • Active Listening
  • Customer and Personal Service
  • Reading Comprehension
  • Speaking
  • Time Management
  • Computers and Electronics
  • Administration and Management
  • Critical Thinking
  • Judgment and Decision Making
  • Active Learning
  • Personnel and Human Resources
  • Management of Personnel Resources
  • Complex Problem Solving
  • Negotiation
  • Instructing
  • Telecommunications
  • Production and Processing
  • Sales and Marketing
  • Troubleshooting
  • Administration and Management
  • Customer and Personal Service
Experience
Office Assistant 02/2011 to Present
Leerburg Enterprises Inc Menomonie, WI
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Make copies of correspondence or other printed material.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Provide services to customers, such as order placement or account information.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Establish work procedures or schedules and keep track of the daily work of clerical staff.
  • Manage projects or contribute to committee or team work.
  • Mail newsletters, promotional material, or other information.
  • Order and dispense supplies.
  • Learn to operate new office technologies as they are developed and implemented.
  • Supervise other clerical staff and provide training and orientation to new staff.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
Data Entry Clerk 09/2010 to 02/2011
Kelly Services (UW Stout) Menomonie, WI
  • Compile, sort and verify the accuracy of data before it is entered.
  • Compare data with source documents, or re-enter data in verification format to detect errors.
  • Store completed documents in appropriate locations.
  • Maintain logs of activities and completed work.
  • Select materials needed to complete work assignments.
  • Load machines with required input or output media such as paper, cards, disks, tape or Braille media.
  • Resolve garbled or indecipherable messages, using cryptographic procedures and equipment.
Assembly 01/2010 to 09/2010
J & D Manufacturing Eau Claire, WI
  • Disassemble units to replace parts or to crate them for shipping.
  • Clean and lubricate parts and subassemblies, using grease paddles or oilcans.
  • File, lap, and buff parts to fit, using hand and power tools.
  • Pack or fold insulation between panels.
  • Operate or tend automated assembling equipment, such as robotics and fixed automation equipment.
  • Operate UPS, FedEx, Speedy, and USPS online shipment databases.
  • Process shipping and receiving orders.
  • Assemble and palatalize products for shipping.
Animal Attendent 01/2008 to 03/2010
Tropic Waters Pet Center Eau Claire, WI
  • Monitor animals recovering from surgery and notify veterinarians of any unusual changes or symptoms.
  • Clean and maintain kennels, animal holding areas, examination or operating rooms, or animal loading or unloading facilities to control the spread of disease.
  • Administer medication and immunizations.
  • Provide emergency first aid to sick or injured animals.
  • Clean, maintain, and sterilize instruments or equipment.
  • Examine animals to detect behavioral changes or clinical symptoms that could indicate illness or injury.
  • Prepare feed for animals according to specific instructions, such as diet lists or schedules.
  • Perform office reception duties, such as scheduling appointments or helping customers.
  • Perform hygiene-related duties, such as clipping animals' claws or cleaning and polishing teeth.
  • Exercise animals or provide them with companionship.
  • Dust, spray, or bathe animals to control insect pests.
  • Groom, trim, or clip animals' coats.
  • Sell pet food or supplies to customers.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
Office Assistant/Dispatch 01/2002 to 01/2010
Township Fire Department Eau Claire, WI
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Answer telephones, direct calls, and take messages.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Complete and mail bills, contracts, policies, invoices, or checks.
  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.
  • Review files, records, and other documents to obtain information to respond to requests.
  • Deliver messages and run errands.
  • Inventory and order materials, supplies, and services.
  • Train other staff members to perform work activities, such as using computer applications.
Education
High School Diploma: Generals Jun 2006 Memorial High School - Eau Claire, WI

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About this resume

Office Assistant FROM Colfax , Wisconsin RESUME

This is a resume for a Office Assistant in Colfax, Wisconsin with experience working for such companies as Leerburg Enterprises Inc and Kelly Services UW Stout. The grade for this resume is 0 and is one of hundreds of Office Assistant resumes available on our site for free. Use these resumes as templates to get help creating the best Office Assistant resume.

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School Attended
Memorial High School