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Evans Industrial - Office Assistant Resume Example

Evelyn Howard
XXX XXXXXXX XX XX, Albuquerque, NM 87108
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic Customer Service Representative with 8 years of specialization in medical and office position. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Clerical
  • Writing
  • Active Listening
  • Customer and Personal Service
  • Reading Comprehension
  • Speaking
  • Time Management
  • Medicine and Dentistry
Experience
Office Assistant Oct 2013Present Evans Industrial Redlands, Ca Used excel and word processing to enter and update employee information. Also kept employee time for payroll, kept safety forms up to date, and provided material delivery. Established schedule for material delivery and inventory. Learn to keep cost to date for on going projects. Manage paper filing system for attendance, correspondence,  and material delivery information.  
Order Desk Clerk Jul 2012Oct 2013 Dean Foods Albuquerque, NM Obtain customer milk and ice cream orders. Verified customer and order information for correctness, checking it against previously obtained information as necessary. Confer with production, sales, and distribution in order to expedite shipment.  Collect payment for dock sales, and record transaction, and deliver cash payment to account receivables. Recommend merchandise that are available that are seasonal. Recommend type of packing or labeling needed on order. Handle fax machine, answered multiple phone lines, and copy machine. Maintain and filed all orders for schools, food stores, and food services. Kept all ordering forms up to date. Worked with email and destiny software. Data entry of all orders.
Receptionist Jan 2011Jul 2012 Staffing Solutions Albuquerque, NM Operate telephone switchboard to answer, forward calls, provide information, and taking messages. Greet persons entering establishment determine nature and purpose of visit, and to direct them to destination. Perform administration support task, such as posting postage on out going mail, disbursement of mail, and scanned routine delivery tickets.
Customer Service Representative May 2008Dec 2010 Eye Associates of New Mexico Albuquerque, NM Obtain patient information such as name, address, and insurance information.  Make appointments for patients according to their needs with ophthalmologist or optometrist. Make telephone reminder calls to confirm appointments. Answer busy switchboard to provide and answer patient questions to explain product or services, and obtain detailed triage information for charge nurse. Transmit information to patients, via email, mail, or facsimile machine. Convert paper medical records to electronic medical records. Scanned and index patient medical records. Schedule appointments and maintain and update appointment calendars. Provide information about establishment, such as location of departments, and services provided. Keep a record of income I got calls, out going calls, and dropped call to ensure best quality of customer service. 
Education
Certificate : Medical Administration Assistant Dec 2006 Pima Medical Institute Albuquerque, NM
High School Diploma : Required Classes May 2000 Gallup High School Gallup, NM
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Resume Details

This is a real resume for a Office Assistant in Albuquerque, New Mexico with experience working for such companies as Evans Industrial, Dean Foods, Staffing Solutions. This is one of the hundreds of Office Assistant resumes available on our site for free. Use these resumes as templates to get help creating the best Office Assistant resume.

Previous Companies:

  • Evans Industrial
  • Dean Foods
  • Staffing Solutions

Previous Job Positions:

  • Office Assistant
  • Order Desk Clerk
  • Receptionist
  • Customer Service Representative

Schools:

  • Pima Medical Institute
  • Gallup High School

Level of Education:

  • Certificate
  • High School Diploma

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