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Charlotte Planning Department - Office Assistant Resume Example

Zoey Brooks
XXXX XXXXXXX XXXXX, Charlotte, NC 28208
XXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary

Service-oriented Office Assistant with eight year background in the professional office environment. Core competencies include critical thinking, complex problem solving, and management of personnel resources as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Clerical
  • Customer and Personal Service
  • Active Listening
  • Computers and Electronics
  • Judgment and Decision Making
  • Social Perceptiveness
Experience
Charlotte Planning Department Charlotte, NC Office Assistant Feb 2014Present
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Kmart Pineville, NC Customer Service Associate Oct 2011Jun 2012
  • Greet customers and direct them to merchandise.
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
Avis Budget Group Charlotte, NC Lot Attendant May 2011Oct 2011
  • Inspect vehicles in order to detect any damage.
  • Service vehicles with gas, oil, and water.
  • Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots.
  • Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles.
Manpower Charlotte, NC Receptionist Jan 2010Sep 2010
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • File and maintain records.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
Integra Staffing Charlotte, NC Data Entry Jan 2008Nov 2009
  • Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners.
  • Compile, sort and verify the accuracy of data before it is entered.
  • Load machines with required input or output media such as paper, cards, disks, tape or Braille media.
AT&T Charlotte, NC Network Analyst Specialist Feb 2001Sep 2006
Employee of the Month July 2004
  • Verify accuracy of billing data and revise any errors.
  • Operate typing, adding, calculating, or billing machines.
  • Review documents such as purchase orders, sales tickets, charge slips, or hospital records to compute fees or charges due.
  • Contact customers to obtain or relay account information.
  • Answer mail or telephone inquiries regarding rates, routing, or procedures.
  • Keep records of invoices and support documents
Education
Life Skills Training Center Charlotte, NC Certificate of Completion Jan 2014 Coursework includes: Life Skills Applications, Dealing with People from different Walks of Life, Career Planning, Job Readiness, Financial Literacy and Entrepreneurship.
Central Piedmont Community College Charlotte, NC Office Systems Technology May 2001 Coursework includes: Document Management, Filing, Exploring the World Wide Web, Microsoft Office Suite.
Certificate in Receptionist Skills- December 2000
Charlotte Housing Authority Scholarship recipient 1997-2000
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Resume Details

This is a real resume for a Office Assistant in Charlotte, North Carolina with experience working for such companies as Charlotte Planning Department, Kmart, Avis Budget Group. This is one of the hundreds of Office Assistant resumes available on our site for free. Use these resumes as templates to get help creating the best Office Assistant resume.

Previous Companies:

  • Charlotte Planning Department
  • Kmart
  • Avis Budget Group

Previous Job Positions:

  • Office Assistant
  • Customer Service Associate
  • Lot Attendant
  • Receptionist
  • Data Entry

Schools:

  • Life Skills Training Center
  • Central Piedmont Community College

Level of Education:

  • Certificate of Completion

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