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Kmart Corporation - Office Assistance Resume Example

Alexa Coleman
XXXX XXX XXX, Titusville, FL 32780
XXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic Office Assistance with many years of specialization in Retail. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Highly trained with strong clinical abilities and a successful career in both Office Work and Banking facilities. Proactive and organized with passionate commitment to Customer Service.

Skills
  • Clerical
  • English Language
  • Writing
  • Active Listening
  • Customer and Personal Service
  • Reading Comprehension
  • Time Management
  • Computers and Electronics
  • Education and Training
  • Systems Analysis
  • Sales and Marketing
Experience
Kmart Corporation St. Croix, VI Office Assistance Aug 2010Aug 2014
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Make copies of correspondence or other printed material.
  • Train and assist staff with computer usage.
Americorps Member St. Croix, VI Social Services Assistant Jul 2008Jul 2009
  • Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations.
  • Assist clients with preparation of forms, such as tax or rent forms.
  • Care for children in client's home during client's appointments.
Washington Mutual Bank San Pedro, Ca Merchant Teller Feb 2002Jan 2004
  • Provide services to customers, such as order placement or account information.
  • Handled cash
  • Customer Service
  • Assisted merchants to business section
Compton Community College Compton , Ca Office Assistant Mar 1998Jan 2004
  • Prepare conference or event materials, such as flyers or invitations.
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Make copies of correspondence or other printed material.
  • Mail newsletters, promotional material, or other information.
99 cents only store Long Beach, Ca Cashier Jan 1999May 1999
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Process merchandise returns and exchanges.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Sort, count, and wrap currency and coins.
  • Stock shelves, and mark prices on shelves and items.
  • Compute and record totals of transactions.
  • Compile and maintain non-monetary reports and records.
Education
Speedy Secretarial Institute St. Croix, VI Microsoft Office Certification: Certification Jun 2007
Compton community College Compton, Ca Associate of Arts: Liberal Arts Jun 2004
Goodwill LACOE/Dress For Sucess Long Beach, CA Bank Telling Training Mar 2002
Long Beach School For Adults Long Beach, CA High School Diploma: General Studies Jun 1995
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Resume Details

This is a real resume for a Office Assistance in Titusville, Florida with experience working for such companies as Kmart Corporation, Americorps Member, Washington Mutual Bank. This is one of the hundreds of Office Assistance resumes available on our site for free. Use these resumes as templates to get help creating the best Office Assistance resume.

Previous Companies:

  • Kmart Corporation
  • Americorps Member
  • Washington Mutual Bank

Previous Job Positions:

  • Office Assistance
  • Social Services Assistant
  • Merchant Teller
  • Office Assistant
  • Cashier

Schools:

  • Speedy Secretarial Institute
  • Compton community College
  • Goodwill LACOE/Dress For Sucess
  • Long Beach School For Adults

Level of Education:

  • Microsoft Office Certification
  • Associate of Arts
  • High School Diploma

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