Nightcrew Manager Resume Example

Professional Summary

Responsible overnight grocery manager proficient in grocery retail and customer service. Passionate and motivated, with a drive for excellence. Twelve years in grocery retail and customer service positions. Safe serve certified.

Skills

Active Listening
Reading Comprehension

Speaking
Customer and Personal Service

Critical Thinking
Coordination

Mathematics
Active Learning

Complex Problem Solving
Judgment and Decision Making

Time Management
Negotiation

Instructing
Service Orientation

Public Safety and Security
Mathematics

Multitasking
Troubleshooting

Experience

nightcrew manager Aug 2013－Present [Company Name] － [City], [State]

Oversee activities directly related to making products or providing services.
Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Manage staff, preparing work schedules and assigning specific duties.
Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Determine goods and services to be sold, based on forecasts of customer demand.
Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
Manage the movement of goods into and out of production facilities.
Plan and direct activities such as sales promotions, coordinating with other department heads as required.
Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
Design displays.
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Inventory stock and reorder when inventory drops to a specified level.
Instruct staff on how to handle difficult and complicated sales.
Estimate consumer demand and determine the types and amounts of goods to be sold.
Train, and evaluate personnel in sales or marketing establishments.
Assign employees to specific duties.
Keep records of purchases, sales, and requisitions.
Enforce safety, health, and security rules.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Review inventory and sales records to prepare reports for management and budget departments.
Establish and implement policies, goals, objectives, and procedures for their department.
Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.
Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Cashier
ACM/ self scans
Refrigeration issues handled properly
PAC
Pallet jack training complete
Oversee venders on Sundays with Ad change
Stocked Frozen, Dairy, GM, and HBC.
Safe serve certified
Cake writing and proofing the doughnuts
Store preparations for grand reopening

Computer Generated Ordering

night crew lead Sep 2001－Jun 2013 United Family Of Stores － Burkburnett, TX

Manage staff, preparing work schedules and assigning specific duties.
Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
Manage the movement of goods into and out of production facilities.
Plan and direct activities such as sales promotions, coordinating with other department heads as required.
Plan store layouts or design displays.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Inventory stock and reorder when inventory drops to a specified level.
Instruct staff on how to handle difficult and complicated sales.
Estimate consumer demand and determine the types and amounts of goods to be sold.
Assign employees to specific duties.
Enforce safety, health, and security rules.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Cashier
Refrigeration issues
Scanning/Pricing coordinator
Handling theft among employees and customers

Education

Associate of Science : nursing May 1996 reading hospital school of nursing － reading, pa

High School Diploma : all Jun 1993 muhlenberg high school － laureldale, pa

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Nightcrew Manager Resume Example

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