Quiznos - Night Shift Manager Resume Example

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Ethan Davis
XXX XXXXXXXXX XXXX, Rock Hill, SC 29730
H: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXX
Professional Summary
Insightful and self-motivated Customer Service Representative that seeks to make this world a better place by bringing his very best to his work environment. A compassionate leader that is continually pushing the limits of the success he can achieve. Areas of expertise include Communication, Problem Solving, and Appraisal of Work Performance.
Skills
  • Adaptable Worker
  • Coordination
  • Administration and Management
  • Social Perceptiveness
  • Active Learning
  • Negotiation
  • Persuasion
  • Sales and Marketing
Experience
Night Shift Manager 08/2014 - Present
Quiznos - Rock Hill, SC Facilitating and Coordinating communication between management and employees, both to solve disputes and instill a positive work environment
Providing World Class customer service, ensuring that all customers left with a smile
Operated cash register, counted money at the end of each evening, and balanced the drawer each morning
Performed opening and closing duties when required; trained in every aspect of store operation
Trusted to deliver company funds to the Bank
Talked with different businesses about the potential of catering with Quiznos; increased store sales as a result
Conducted food preparation in a safe and efficient manner
Took orders by phone; able to coordinate making sandwiches and cash register operation alone if necessary
Conducted Inventory on a regular basis
Customer Service Associate 08/2014 - 11/2014
Dominos Pizza - Rock Hill, SC Prepared food swiftly and accurately to order specifications
Performed janitorial duties for the store, such as cleaning, sanitizing, and removal of waste
Continuously kept pace in a chaotic work environment
Able to keep a level head during busy nights and stressful situations
Worked at the cash register, providing friendly and superior customer service while operating phones and helping in-store customers
Food Service Shift Lead 07/2014 - 08/2014
Carowinds, Auntie Annes - Charlotte, NC Engaged in safe and efficient operation of ovens and baking equipment
Learned multiple positions within the park, to provide additional support whenever necessary
Dextrously worked with hands to create masterful shapes and bakery items
Performed duties for long hours at a time
Coordinated junior and senior team members
First Tier Customer Service Representative 09/2013 - 01/2014
Shutterfly - Fort Mill, SC Enthusiastically addressed customer complaints and problems with excellent customer service, troubleshooting and technical support
Effectively dealt with ques of over 1500 people calling during peak season operation
Maintained a positive attitude when dealing with frustrated customers, enabling effective problem solving and situation management
Worked with computers and mobile devices using Microsoft Office and Spreadsheets to keep track of customer calls and service needs
Education
Associate of Arts: Psychology 2014 York Technical College - Rock Hill, SC
Community Service
Volunteer, Bethel United Methodist Men's Shelter, 2010 - Current

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About this resume

Night Shift Manager FROM Rock Hill , South Carolina RESUME

This is a resume for a Night Shift Manager in Rock Hill, South Carolina with experience working for such companies as Quiznos and Dominos Pizza. The grade for this resume is 0 and is one of hundreds of Night Shift Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Night Shift Manager resume.

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School Attended
York Technical College