Race Trac –
My primary responsibility is to assist guests. In addition to that, I do detail cleaning nightly, delegate responsibilities to multiple associates, stock, and outfit the store for the coming day. I'm responsible for nightly reporting, and daily sales analysis tracking, in addition to processing in vendors and goods, gas drops, and taking inventory bi weekly. I am proficient in all Microsoft programs, especially publici, and excel, and use them daily.
Guest satisfaction is the number one priority, so any Costco employee will go above and beyond to make certain the guest is pleased. In the deli specifically, I was responsible for food prep daily, daily clean up, and stocking and rotating food deliveries that we received three times a week. I was also the primary employee for the rotisserie room, which consisted of lifting 60 pound boxes of chickens, and prepping them for rotisserie. Though my department was deli, I often transitions to other parts of the store including the front end, and stocking.
City of Plano libraries –
I was responsible for checking in and checking out materials to patrons, maintaining a confidential record of each patron's account, taking money for fines and damages, fielding guest complaints and compliments, and occasionally stocking materials as necessary. I'm proficient in Polaris, which was a library specific software, primarily used for cataloging and categorizing.
City of Plano 911 –
I answered emergency and non emergency calls for service, maintained confidential records, and corresponded directly with the fire department, Police Department, and emergency medical personnel. I ran criminal background checks, driver's license checks, vehicle records checks, and dispatched calls for service using a CAD system consisting of 5 computer screens. It was a high stress, multitasking based environment, that relied heavily on written and oral communication skills.
City of Plano Libraries –
I was responsible for checking in and out materials to patrons, receiving money for fines and damages, and occasionally shelving material. I became proficient in Polaris, and several other cataloging based computer systems, I also was responsible for maintaining patient confidentiality.