Holiday Inn Express - Night Auditor Clerk Resume Example

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Elizabeth Richardson

XXXX X XXXXXXX, Chicago, IL 60617

XXXXXXXXXXXXXXXXXXX

Ph: XXXXXXXXXX

Professional Summary

Accomplished and energetic Human Resource Practioner with a solid history of achievement in leading a team of individuals . Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Recruitment and Selection, Employee Relation Investigation, Payroll Processing.

Skills

MS Office Suite, Access, AS400, Millennium, and ADP Total source/EZ Labor Manager and People soft.
Customer and Personal Service
Time Management

Monitoring
Judgment and Decision Making

Administration and Management
Troubleshooting

Personnel and Human Resources

Experience

Holiday Inn Express Lincoln , Ne Night Auditor Clerk Aug 2014－Present Check ins and Check outs, IHG reward sign ups, reservations for individuals or blocks, night inspections walk, cashier count, night audit processing.

UPS Lincoln , NE Part Time Operations Manager Jun 2014－Mar 2015

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Securitas Security Lincoln , NE HR Manager Dec 2013－Feb 2014

Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.

Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.

Identify staff vacancies and recruit, interview and select applicants.

Represent organization at personnel-related hearings and investigations

Interpret and explain human resources policies, procedures, laws, standards, or regulations.

Hire employees and process hiring-related paperwork.

Compile and prepare reports and documents pertaining to personnel activities.

Filene's Stores Chicago, Illinois Recruiter/ Human Resource Supervisor Jan 2006－Jan 2012

Full-cycle Recruitment, orientation, file maintenance, benefits/payroll administration, I-9/Wotc compliance, performance reviews, workers compensation/unemployment claims, training, exit interviews employee relations, job postings, disciplinary actions.

Fortis Clearing Americas Chicago, Illinois Accounting Assistant Jan 2006－Jan 2006

Processed and distributed checks, wires and petty cash to external and Internal Fortis clearing customers, assisted with the processing of semi-monthly payroll for 50 employees using Millennium software.

DATA PROCESSOR Jan 1993－Jan 1994

Promoted rapidly to supervise staff of six processing as many as, 000 trades daily for worldwide brokerage firm.
Transmitted daily work output to GMI by end of day.
Instituted cross training and reorganized staff schedule to complete processing within specified timeframes to eliminate potential fines.
Selected member of management team responsible for delivering training and providing feedback that upgraded staff performance.
Contributed to recruitment process.
Maintained sales database.
Provided accurate Quotron information that assisted customers and traders with determining market position.
Processed new accounts and cash account requests to ensure maintaining accurate records of trader's internal transactions.
Provided daily research that resulted in attaining accurate position balances for as many as 20 brokers.
Demonstrated both personal and professional skills that resulted in highest performance ratings and maximum bonuses.

Education