The Vineyard Court Hotel - Night Auditor Resume Example

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Charles Collins
XXXXX XXXXXX XXXXXX XXX, Bryan, TX 77807
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Summary:

Service-oriented Sales Rep with 12 year background in Sales and Customer Service. Core competencies include Sales,Customer Service, and Troubleshooting as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills:
  • Customer and Personal Service
  • Active Listening
  • Computers and Electronics
  • Administration and Management
  • Judgment and Decision Making
  • Persuasion
  • Critical Thinking
  • Time Management
  • Sales and Marketing
  • Troubleshooting
Experience:
Night Auditor Sep 2015Present The Vineyard Court Hotel Bryan, TX
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Google Specialist Apr 2015Jan 2016 Premium Retail Services College Station, TX
  • Sales and training employees and managers on products.
  • Planograms.
  • Meeting monthly quotas.
  • Resolve customer complaints regarding sales and service.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
  • Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
  • Monitor customer preferences to determine focus of sales efforts.
Senior Sales Rep Jan 2012Jan 2014 T-Mobile College Station, TX
  • Sales and customer service.
  • Meeting daily and monthly quotas.
  • Inventory and deposits.
  • Resolve customer complaints regarding sales and service.
  • Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
Senior Sales Rep Jan 2007Jan 2010 At&t College Station, TX
  • Sales and customer service.
  • Training employees and inventory.
  • Setting and completing daily and monthly goals.
  • Use computers for various applications, such as database management or word processing.
  • Resolve customer complaints regarding sales and service.
  • Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
Store Manager May 2003Nov 2006 RadioShack Bryan, TX
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Assign employees to specific duties.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
Education:
Diploma Jan 2003 Bryan High School Bryan, TX GPA: 4.0

Graduated in top 10% of class.

Junior Class President, Student Government.

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About this resume

Night Auditor FROM Bryan , Texas RESUME

This is a resume for a Night Auditor in Bryan, Texas with experience working for such companies as The Vineyard Court Hotel and Premium Retail Services. The grade for this resume is B and is one of hundreds of Night Auditor resumes available on our site for free. Use these resumes as templates to get help creating the best Night Auditor resume.

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School Attended
Bryan High School