Red Roof Inn - Night Auditor Resume Example

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Mia Cook
Professional Summary

Goal-oriented CSR dedicated to high levels of customer satisfaction and meeting aggressive business goals. Hard working and self motivated with specialized knowledge in customer service and sales representative.

  • Customer and Personal Service
  • Administration and Management
  • Mathematics
  • Critical Thinking
  • Complex Problem Solving
  • Time Management
  • Sales and Marketing
  • Economics and Accounting
Night auditor May 2013Apr 2014 Red Roof Inn Tucson, AZ
    • Verify customers' credit, and establish how the customer will pay for the accommodation.
    • Contact housekeeping or maintenance staff when guests report problems.
    • Make and confirm reservations.
    • Issue room keys.
    • Keep records of room availability and guests' accounts, manually or using computers.
    • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
    • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
    • Compute bills, collect payments, and make change for guests.
    • Record guest comments or complaints, referring customers to managers as necessary.
    • Review accounts and charges with guests during the check out process.
    • Transmit and receive messages, using telephones or telephone switchboards.
    • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
    • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
    • Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
    • Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
    • Date-stamp, sort, and rack incoming mail and messages.
    • Arrange tours, taxis, or restaurant reservations for customers.
    Cashier May 2012Dec 2012 Walmart Tucson, AZ
    • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
    • Issue receipts, refunds, credits, or change due to customers.
    • Assist customers by providing information and resolving their complaints.
    • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
    • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
    • Answer customers' questions, and provide information on procedures or policies.
    • Sell tickets and other items to customers.
    • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
    • Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
    • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
    • Sort, count, and wrap currency and coins.
    High School Diploma May 2013 PPEP Tec - Celestino Fernandez Learning Center Tucson, AZ

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    About this resume

    Night Auditor FROM Tucson , Arizona RESUME

    This is a resume for a Night Auditor in Tucson, Arizona with experience working for such companies as Red Roof Inn and Walmart. The grade for this resume is 0 and is one of hundreds of Night Auditor resumes available on our site for free. Use these resumes as templates to get help creating the best Night Auditor resume.

    School Attended
    PPEP Tec - Celestino Fernandez Learning Center