Ramada Hotel - Night Auditor Resume Example

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Layla Ross
Professional Summary
Energetic Sales associate highly knowledgeable about the latest fashion trend. Successful at building a strong customer following, thus increase repeat business.
Reliable with a record of contributing to team goals. Inventory management, customer service and merchandising experience.
  • Customer and Personal Service
  • Telecommunications
  • Administration and Management
  • Judgment and Decision Making
  • Complex Problem Solving
  • Production and Processing
Night Auditor: Sep 2015Present Ramada Hotel: Champaign, IL
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Compute bills, collect payments, and make change for guests.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
Sales Associate/ Sales Specialist: Apr 2013Present Macy's: Champaign, IL
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Take inventory or examine merchandise to identify items to be reordered or replenished.
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Place special orders for out of stock items or unique sizes
Sales Associate/ Merchandise Processor: Oct 2012Apr 2013 The Limited INC: Champaign, IL
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Sales Leader: Apr 2010Jan 2013 Fashion Bug: Champaign, IL
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.
  • Examine merchandise to ensure correct pricing and display, and that it functions as advertised.
  • Listen to and resolve customer complaints regarding services, products, or personnel.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Englewood Career Academy, Chicago, IL

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About this resume

Night Auditor FROM Champaign , Illinois RESUME

This is a resume for a Night Auditor in Champaign, Illinois with experience working for such companies as Ramada Hotel and Macys. The grade for this resume is 0 and is one of hundreds of Night Auditor resumes available on our site for free. Use these resumes as templates to get help creating the best Night Auditor resume.

School Attended
Englewood Career Academy